You’ve Asked … Here Are Our Answers

RevisionsYou’ve probably heard about the big changes we’re planning to put in place next June.

In fact, we know that you know about them because we’ve heard from a lot of you. And the great thing about receiving all that feedback is that it gives us a chance to make our proposal better.

Let’s take a look at some of the more common suggestions we’ve heard and our responses:

It’d really be great if Route 5 still served the Criss Cole Rehabilitation Center in the state complex near Lamar and 51st, can you make that happen?

Yes, we can, as a matter of fact. We had proposed to run Route 5 down Burnet and then Medical Parkway before turning to Lamar on 38th Street. Riders wanted to be able to access the Criss Cole Rehabilitation Center, and since we have other routes on Medical Parkway, we’ve agreed to change our proposal.

Speaking of Route 5, can you please keep it on Speedway? We’re used to that and like it the way it is.

That one, we can’t recommend. Not only does UT Shuttle Route 656 run on Speedway already, but frequent service would be available within a 5-minute walk on Duval (Route 7) and a 6-minute walk on Guadalupe (MetroRapid 801). The goal of these changes is to create a simple, efficient system that avoids route duplication. We also want to operate buses on major corridors for the most part, rather than neighborhood streets.

Farther north, you guys really need to keep service to the business park east of the Norwood Walmart, where the main post office is. Why are you trying to eliminate that route?

We’ve heard this one a lot, to be honest. That portion of the current Route 323 doesn’t have a whole lot of ridership, and that’s why we proposed to remove service. But enough of you have spoken out in favor of keeping service there that we are proposing to create the new Route 339 Tuscany. It would operate every 60 minutes starting from the Walmart, traveling through the Tuscany Business Park, past the H-E-B at Loyola and Springdale, before ending near the intersection of Tannehill and Webberville in East Austin.

None of these revisions we’re proposing can cause the plan to go over budget, however. And that means we would have to balance the costs of this new service by removing the proposed extension of Route 323 to Far West. Instead, the new proposal would end that route at Northcross Shopping Center, and Far West would be served by Route 19. Continue reading “You’ve Asked … Here Are Our Answers”

Changes in June 2015: Why not Route 20?

June2015_ProposedWebBannerCapital Metro reviews service three times a year in an effort to make adjustments that improve the overall system. As you may know, we’re currently seeking feedback on the proposed changes for June 2015. We’ve been asked why Route 20 isn’t also proposed to provide service to the Mueller H-E-B. We agree that it should.

heboutsideThe quick answer is we want to modify Route 20 so it would also take riders to the Mueller H-E-B area, but unfortunately, some roadways just aren’t ready for our vehicles to operate safely on the street. 

Read on for more details: Continue reading “Changes in June 2015: Why not Route 20?”