You’ve Asked … Here Are Our Answers

RevisionsYou’ve probably heard about the big changes we’re planning to put in place next June.

In fact, we know that you know about them because we’ve heard from a lot of you. And the great thing about receiving all that feedback is that it gives us a chance to make our proposal better.

Let’s take a look at some of the more common suggestions we’ve heard and our responses:

It’d really be great if Route 5 still served the Criss Cole Rehabilitation Center in the state complex near Lamar and 51st, can you make that happen?

Yes, we can, as a matter of fact. We had proposed to run Route 5 down Burnet and then Medical Parkway before turning to Lamar on 38th Street. Riders wanted to be able to access the Criss Cole Rehabilitation Center, and since we have other routes on Medical Parkway, we’ve agreed to change our proposal.

Speaking of Route 5, can you please keep it on Speedway? We’re used to that and like it the way it is.

That one, we can’t recommend. Not only does UT Shuttle Route 656 run on Speedway already, but frequent service would be available within a 5-minute walk on Duval (Route 7) and a 6-minute walk on Guadalupe (MetroRapid 801). The goal of these changes is to create a simple, efficient system that avoids route duplication. We also want to operate buses on major corridors for the most part, rather than neighborhood streets.

Farther north, you guys really need to keep service to the business park east of the Norwood Walmart, where the main post office is. Why are you trying to eliminate that route?

We’ve heard this one a lot, to be honest. That portion of the current Route 323 doesn’t have a whole lot of ridership, and that’s why we proposed to remove service. But enough of you have spoken out in favor of keeping service there that we are proposing to create the new Route 339 Tuscany. It would operate every 60 minutes starting from the Walmart, traveling through the Tuscany Business Park, past the H-E-B at Loyola and Springdale, before ending near the intersection of Tannehill and Webberville in East Austin.

None of these revisions we’re proposing can cause the plan to go over budget, however. And that means we would have to balance the costs of this new service by removing the proposed extension of Route 323 to Far West. Instead, the new proposal would end that route at Northcross Shopping Center, and Far West would be served by Route 19. Continue reading “You’ve Asked … Here Are Our Answers”

Help Us Shape the Future of Capital Metro

This is the first blog post in our week-long series about Connections 2025. We’ve heard your burning questions and have answers to your top questions 

Day 1 – Question: How to I share my feedback?

Blog week banner_skinny

We’re proposing a face-lift for Capital Metro service through our plan, Connections 2025. For almost a year, we’ve been hosting open houses, chatting with riders at stops and even stopping by neighborhood associations, all so we can gather your feedback. We’re back at it again, beginning another series of open houses, starting today! 

Feedback

What have we heard so far?

Throughout the study, the number one comment we’ve gotten is to add more frequency, followed by reliability and coverage.

Where can I check out the plan? Continue reading “Help Us Shape the Future of Capital Metro”

Changes in June 2015: Why not Route 20?

June2015_ProposedWebBannerCapital Metro reviews service three times a year in an effort to make adjustments that improve the overall system. As you may know, we’re currently seeking feedback on the proposed changes for June 2015. We’ve been asked why Route 20 isn’t also proposed to provide service to the Mueller H-E-B. We agree that it should.

heboutsideThe quick answer is we want to modify Route 20 so it would also take riders to the Mueller H-E-B area, but unfortunately, some roadways just aren’t ready for our vehicles to operate safely on the street. 

Read on for more details: Continue reading “Changes in June 2015: Why not Route 20?”

Capital Metro, UT Considering Revision to Spring 2014 Shuttle Route Proposal

By Roberto Gonzalez, Capital Metro Planning

UT ShuttleCapital Metro would like to thank our riders who have taken the time to provide valuable feedback regarding the proposed transition of WL and CR Shuttle route riders to mainline Capital Metro service for Spring 2014 (capmetro.org/Spring2014).

The UT Shuttle system is jointly funded through a partnership between Capital Metro and The University of Texas. Funding for the University’s portion comes from the Student Fee Bill Committee (SSBC) and unfortunately, for the past several years, there has not been an increase to any of the organizations funded through the SSBC based on financial constraints across the University (despite annual rising costs).  Thus, the shuttle system cannot continue to operate at the same levels as before.

Working with the UT Shuttle Bus Committee (a group comprised of students, faculty, staff), Capital Metro staff has developed proposed changes to service in order to match available funding.  The committee must balance the needs of students with the need to provide cost-effective shuttle service that benefits the entire student community (all of whom pay equally into the system).

RouteCRShuttle

The proposal was developed after evaluating shuttle route performance where it was determined that both CR and WL shuttle routes are UT’s lowest-performing routes (measured by ridership and resources expended). In making this determination, Capital Metro used student population data gathered from the University as well as ridership data collected by automatic passenger counters (APC) equipped on shuttle vehicles.  Continue reading “Capital Metro, UT Considering Revision to Spring 2014 Shuttle Route Proposal”

Get Involved!

Capital Metro has several opportunities for YOU to get involved!

First week of September:

spring_banner
Full info online at: capmetro.org/Spring2014

Join us at meetings on September 3, 4 and 5 at several locations and times in our community to talk proposed changes to service for Spring 2014.

On September 6 we will host an online webinar at noon to give folks another opportunity to share their input.

September 16: public hearing with board of directors

Full details on upcoming meetings at capmetro.org/Spring2014.

Second week of September:

Fare-structure_web-banner_2
Full info online at: capmetro.org/FareChange
budget outreach card_130806A_Page_1
Full info online at: capmetro.org/Budget2014

We have another round of public meetings the following week to talk about the proposed fare restructure and Fiscal Year 2014 Budget.

Join our online webinar September 9 and community meetings September 10 and 12.

Public hearing: September 16 (with Spring 2014 Service Changes)

A final opportunity for public comment will be on September 23, so don’t miss your chance to give us your input!

—————————————————————————————————–

We want to hear from you in the next two weeks!

As always we also accept any questions and comments to feedback@capmetro.org and at our online discussion forum at ideas.capmetro.org.

Project Connect-North Corridor Study Seeking Public Input on Regional Transit Options

Earlier this year, Capital Metro held community open houses to introduce Project Connect: North Corridor, a transportation study to address long-term mobility and access issues in the corridor that includes the communities of Georgetown, Round Rock, Pflugerville and central Austin.

Public open houses were held in two locations, including the Municipal JusticeCenter in Pflugerville on June 19th and Austin Energy’s Assembly Room in Austin on June 21st.

We want to hear from you!

While the community open houses were well attended, Capital Metro would like to expand opportunities for the public to provide input on the project through an online open house. In as little as ten minutes, you will learn more about the 18-24 month study and be able to provide feedback about the mobility challenges you experience in the North Corridor.

The online open house is accessible via the project website at www.connectcentraltexas.com and can be accessed now through Nov. 07.  Participants can view examples of high-capacity transit options, review a number of exhibits that explain the project, use an interactive map to draw in suggested transportation alternatives and complete an online questionnaire.

We encourage you to get involved and send us your thoughts on improving mobility and access issues in the North Corridor!