Cap-tivities Issue 5 is equal parts groovy and spooky thanks to our javelina friend Javier! Though he considers the world his “home” and follows his favorite bands around the country in his VW bus, he spends most of his days in Austin and uses CapMetro to get around to protect Mother Earth.
Javi is getting ready for Halloween and bringing you along for the ride with a spooky color-by-number, a costume party cut-and-play, spider web mazes and so much more!
We’re celebrating back-to-school with a brand new issue of Cap-tivities! This month, our dinosaur stylish friend Saurio is bringing you dino-size fun with activities like a color-cut-play matching game, word puzzles and a tricky I Spy that will really test your eyes.
Saurio, a Shuvosaurus dinosaur from East Austin, will need your help getting around this issue of Cap-tivities because his short arms make it difficult to pick up the crayons!
La pandemia puso a prueba a Capital Metro y sacó lo mejor de nosotros. Adaptamos los niveles de servicio a las nuevas demandas para garantizar que las personas se sientan cómodas y seguras al viajar. Si bien la cantidad pasajeros se redujo hasta un 60%, ofrecimos casi 5 millones de viajes que permitieron que las personas lleguen a sus trabajos esenciales.
Nuestra prioridad fue garantizar la seguridad y el bienestar de nuestro personal y de nuestros clientes. Para ello, distribuimos más de 215 000 mascarillas, 65 000 guantes y cientos de galones de desinfectante para manos (¡tanto que ni siquiera podemos contarlo!).
Nuestro personal de oficina respondió a la nueva dinámica dando un paso adelante y colaborando. Mediante nuestro programa All Hands, el personal dedicó 13 146 horas a la limpieza de vehículos al mediodía, a la entrega de suministros de equipos de protección, a la asistencia con el control de temperatura y la instalación de carteles sobre el uso de mascarillas y el distanciamiento social.
Nos preocupamos por la comunidad
El impacto de la pandemia fue mayor en los más vulnerables de nuestra comunidad. Desde marzo, los conductores y los voluntarios del personal de CapMetro dedicaron más de 10 000 horas de servicio para repartir más de 600 000 comidas a nuestros vecinos más necesitados. Este programa es el resultado de nuestras sólidas alianzas con el Central Texas Food Bank, HEB, Good Apple y ATX Farmshare.
Como muchos de nosotros nos vimos obligados a trabajar y estudiar desde casa, el acceso a una infraestructura tecnológica sólida ha sido más importante que nunca. Para brindar un servicio de Internet confiable, utilizamos vehículos de MetroAccess en 10 comunidades de bajos ingresos para brindar wifi gratuito durante toda la primavera y todo el verano.
Vuelta al servicio
Con los cambios de servicios de agosto y a medida que CapMetro comenzó a reestablecer más servicios, tomamos todas las medidas para ofrecer una experiencia de transporte segura y positiva. Lo hicimos para lo siguiente:
Crear lugares seguros para el personal y los clientes.
Aplicar nuestros recursos de forma razonable y equitativa.
Recurrir a los datos para tomar decisiones.
Evaluar los resultados y adaptarnos.
Obtenga más información en CapMetro.org/COVID19.
Nuestra transformación a una flota completamente eléctrica comenzó a principios de este año con los primeros dos autobuses eléctricos en las calles del centro de Texas. Para fin de año, contaremos con 12 de ellos listos para usarse, incluidos los primeros dos autobuses eléctricos de 60 pies (los autobuses largos y articulados que ve en nuestras líneas de MetroRapid) en Texas. También hemos hecho un gran progreso a la hora de convertir una parte de nuestras instalaciones al norte de Austin en un predio para autobuses eléctricos con espacio para 180.
Nuestros autobuses eléctricos han reducido las emisiones de CO2 en 17,5 toneladas y las emisiones de N2O en 39,9 libras. Eso equivale al carbono capturado por casi 30 acres de bosques en un año.
Project Connect: Un nuevo plan de tránsito para Austin y el centro de Texas
Después de años de planificación y de participación de la comunidad, la inversión inicial de Project Connect se someterá a votación en noviembre. Un proceso en equipo entre la junta de Capital Metro y el Concejo de la Ciudad de Austin dio como resultado una inversión inicial en Project Connect que expandiría la capacidad del tránsito y ofrecería más opciones para conectar a las personas, los vecindarios y los empleadores.
The pandemic has tested Capital Metro and brought out our best. We adjusted service levels to match the new demand and to make sure people could feel comfortable and safe while riding. Though ridership dropped by as much as 60%, we’ve provided nearly 5 million trips that allowed people to get to their essential jobs.
Our priority has been to ensure the safety and wellbeing of our staff and our customers. To that end, we have distributed more than 215,000 masks; 65,000 gloves and hundreds of gallons of hand sanitizer (so much that we literally can’t count how much!).
Our office staff responded to the new dynamic by stepping up and pitching in. Through our All Hands program, staff has logged 13,146 hours of midday vehicle cleaning, protective equipment supply runs, temperature scan assistance and installation of mask and social distancing signage.
Caring for the Community
The pandemic’s impact has hit hardest the most vulnerable in our community. Since March, CapMetro operators and staff volunteers put in more than 10,000 hours of service to deliver more than 600,000 meals to our neighbors in need. This program is the result of our strong partnerships with the Central Texas Food Bank, HEB, Good Apple and ATX Farmshare.
As so many of us have been forced to work and study from home, access to strong technology infrastructure has never been so important. To bring connections to reliable internet service, we deployed MetroAccess vehicles to 10 low-income communities to provide free Wi-Fi throughout the spring and summer.
Return to Service
As CapMetro began to return more service to the streets with our August service changes, we took every measure to provide a safe and positive transit experience. The way we’ve done so is to:
Create safe places for staff and customers.
Apply our resources wisely and equitably.
Rely on data for decision-making.
Evaluate our results and adapt.
Learn more at CapMetro.org/COVID19.
Our conversion to an all-electric fleet got started earlier this year with the first two electric buses on the streets of Central Texas. By the end of the year, we’ll have 12 of them ready to go, including the first two 60-foot electric buses (the long, bendy buses you see on our MetroRapid lines) in Texas.
We have also made great progress converting a portion of our facility in North Austin into an electric bus yard with space for 180 buses.
Our electric buses have reduced CO2 emissions by 17.5 tons and N2O emissions by 39.9 pounds That’s equal to the carbon captured by nearly 30 acres of forests in a year!
Project Connect: A new transit plan for Austin and Central Texas
After years of planning and community engagement, Project Connect’s Initial Investment has been placed on the November ballot. A collaborative process between the Capital Metro board and the Austin City Council resulted in a proposed Initial Investment in Project Connect that would expand transit capacity and offer more options to link people, neighborhoods and employers.
CapMetro is launching a new all-door boarding pilot that’s intended to speed up your trips and let our riders take advantage of contactless payment options.
Customers using the CapMetro App can board their bus through the rear door and scan their digital pass with new onboard validators.
The pilot starts Wednesday, September 30 and will be active on Route 20 and Route 300 between 7 a.m. and 7 p.m.
We’ve had all-door boarding on our two MetroRapid routes since that service launched in 2014. But we have now begun to install the onboard validators on our MetroBus vehicles and will roll out the availability of all-door boarding moving forward.
The goal is to reduce wait times at each stop as customers board the bus and pay their fares or show their digital passes to the operator.
The American Public Transportation Association (APTA) is the national trade association for transit agencies. The group coordinates activities among a range of transit providers, offers education opportunities and provides resources on best practices.
In response to the coronavirus pandemic, APTA has surveyed transit users asking what they’re looking for from providers. In response, the association has asked transit agencies and users to support a set of four commitments each.
These commitments show riders what we are doing to ensure their safety and it asks them to play their parts, as well.
For Our Agency:For Our Customers:
Follow policies and practices based on official guidance from public health experts and agencies.
Help riders of diverse ages, needs and abilities to feel safe by following official guidance from public health experts and agencies, and transit agency rules.
Keep transit vehicles clean, disinfected and maintained daily using EPA-approved disinfectants and accepted industry practices.
Ask riders to wear face coverings, use hand sanitizer or disinfecting wipes, and minimize touching common surfaces wherever possible.
Communicate timely information about changes in service, and high-density routes and vehicles.
Help riders practice physical distancing with other passengers and operators, and make informed choices based on timely information.
Require transit personnel to use face coverings and PPE, and to take leave at the sign of illness or possible exposure to the coronavirus.
Request that passengers assess their own health before using transit and to avoid transit if ill or possibly exposed to the coronavirus.
“From the start, the Capital Metro family, using appropriate guidelines, has been laser focused on ways to protect our employees, service providers, customers and communities from the transmission and spread of COVID-19,” says CapMetro VP of Risk and Safety Gardner Tabon. “Our pledge to this international effort further demonstrates Capital Metro’s commitment to continue to keep transit a safe and practicable option.”
We hope you enjoy it and keep busy without going stir crazy. Let us know when you’re done with your completed puzzles and colored masterpieces by tagging @CapMetroATX in your social posts and using the hashtag #captivities.
Transit keeps the entire region moving, and CapMetro strengthens that forward momentum by forming partnerships with local businesses and community leaders.
CapMetro is hosting a one-hour event called Accelerate where you’ll hear from President & CEO Randy Clarke about the economic opportunity that comes from transit investments and how local businesses can earn contracts from CapMetro to help us deliver our service to the community.
You will also hear from special guest Peter Rogoff, CEO of Seattle’s Sound Transit agency and former Administrator of the Federal Transit Administration under President Obama, as he recaps the business opportunities that resulted from a $54 billion bond package in 2016.
At CapMetro, we provide many different ways to work with businesses and we want to make it as easy and efficient as possible. Whether you want to participate in Project Connect procurement opportunities, have a product or service that could be a great fit for the agency or are looking to advertise on one of our buses or rail stations, we want to work with you to make that happen!
Accelerate – Zoom Webinar
Thursday, Aug. 20
10 a.m. to 11:30 a.m.
Project Connect is our long-range transit plan to transform how we get around our region. The multi-billion dollar investment is an network expansion to serve more communities with better service, including a new light rail system, a downtown transit tunnel that could improve mobility everywhere whether you’re on the train or in your car, new MetroRapid routes and vehicles, a transition to a zero-emissions fleet and much more. Not only will this program transform our transit network, but it will have a significant impact on job creation – with 9,700 local jobs created for every $1 billion invested.