So, About those MetroRail Delays …

flowersMetroRail riders — and probably anyone within regular earshot of MetroRail riders — have noticed that the service has had difficulty as of late keeping to its schedule. We apologize for any inconvenience this has caused and for the disruption to your plans. But let us try to explain what’s happening, what’s causing the delays and what we’re trying to do to remedy the situation.

First, the delays themselves.

Since January, MetroRail trains have experienced delays of anywhere between 5 and 45 minutes. It hasn’t happened every day, but often enough. And, once it starts happening, it’s difficult to get back on schedule, and so brief delays in the morning rush hour can turn into lengthier delays by the evening. The best thing to do is to use the Next Departure feature on the CapMetro App and on our website to determine when your train’s gonna be there.

But what’s causing all this, you’re asking yourself.

Well, here’s the deal … it’s not just one issue, unfortunately. The delays stem from two separate projects that are under construction at the same time. We’re building additional passing points along the MetroRail route that will enable us — once our Downtown Station is completed — to double the frequency and capacity of the service. We are also implementing a federally mandated positive train control system, which will ensure the long-term safety and security of the service.

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About the New CapMetro App Tools

app1What’s up with the new CapMetro App version? You’ll notice redesigned Trip Planner and Next Departure tools and some other new features:

Follow Your Trip

Unfamiliar with your bus route? After planning your trip, click current position to view your location on the map—follow yourself while you’re riding the bus.

New Maps

More maps than ever! You can now drop a pin, filter by Local, MetroRapid and MetroRail options nearby, or choose points of interest in your area including attractions, education and housing.

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