Connections 2025: Get Ready for Big Changes

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Capital Metro is super excited to announce that the first significant changes coming out of Connections 2025 are scheduled to go into effect in June 2018. These proposed changes will go before our board for approval on November 15, but only after going through an extensive public input process.

The changes would affect almost every route in our system. In fact, more than half of our current 82 routes will see some level of change, with just 38 remaining the same after June 2018. The great news is that these changes will make for a more tightly integrated bus system that has more frequent service. It’s true that 14 current routes are proposed to be eliminated, but most riders of these routes will see comparable and likely even better service replace their current route.

Also, fixed-route service along low-ridership segments of Dessau, Steck and Mesa, Walsh Tarlton and Convict Hill will not be eliminated in this round of changes. These segments will transition to Mobility Innovation Zone pilot projects in 2019 after further study, public input and board approval.

We know that many of y’all are excited for the improvements that will come with the expanded High-Frequency Route Network. Those routes will provide service at least every 15 minutes seven days a week to 80 percent of our riders. So you may wonder why we don’t do this even sooner than next June. We made this decision for many reasons:

  • We need time to build new bus stops and sidewalks connections.
  • We also need to work with the city to incorporate transit priority treatments to traffic signals, allowing our buses to move more quickly and efficiently through the congestion.
  • Making changes in June minimizes disruptions to student commutes.
  • There are simply fewer vehicles on the roads in June. This will allow us to start the revised service in a “quieter” time and make any necessary tweaks in August, when the city’s business picks back up.

prm-161207-service-change-infographic-update_v22We do have some Connections 2025 changes coming sooner, though. MetroRapid Routes 801 and 803 will increase their frequencies in August, with weekday frequency increasing to every 10 minutes and weekend frequency to every 15 minutes. The service will operate until 2:30 a.m. on weekends … the first step toward 24/7 MetroRapid service!

We know the next question you’ll have is, “Which routes will be proposed to change?” We’re working on finalizing that list now and will produce a brochure to explain all the changes. We should be ready to present our proposal shortly after Labor Day, so look for the brochures on buses and Connections2025.org in mid-September. And, just like we always do with our service change process, we’ll also offer several opportunities for you to provide feedback on the proposed changes, including at public meetings the week of September 25. In addition to those formal meetings, our team will go to bus stops, back-to-school events, festivals and neighborhood meetings. Please check our online calendar in August for dates, times and locations.

For more information on the transit plan, please visit Connections2025.org. Questions may be directed to 512-369-6000 or feedback@connections2025.org.

 

Changes in June 2015: Why not Route 20?

June2015_ProposedWebBannerCapital Metro reviews service three times a year in an effort to make adjustments that improve the overall system. As you may know, we’re currently seeking feedback on the proposed changes for June 2015. We’ve been asked why Route 20 isn’t also proposed to provide service to the Mueller H-E-B. We agree that it should.

heboutsideThe quick answer is we want to modify Route 20 so it would also take riders to the Mueller H-E-B area, but unfortunately, some roadways just aren’t ready for our vehicles to operate safely on the street. 

Read on for more details: Continue reading “Changes in June 2015: Why not Route 20?”

Gear Talk: Connecting with our Cycling Community

bike_loveCapital Metro cares about our cycling community. We recognize there are unique needs when it comes to combining bikes+transit.

We know our cyclist riders need and want safe and simple storage and convenient boarding options on our buses and trains.

Capital Metro wants to support these alternative commuting experiences. That’s why need YOUR input and ideas!

If you are a Capital Metro rider and/or live in the service area, please take a moment to complete this survey and help us continue to improve your travel choices for getting to/from the bus and/or train.

Please join Capital Metro on March 3 as we explore cycling amenities, how to use bike+transit and listen to your feedback on future improvements.

March 3: 5:30-8 p.m.

Cycleast Bike Shop

1619 East Cesar Chavez Street

Visit capmetro.org/bike for more information.

Can’t make it in-person? Check out our webinar!

March 4: 12-1 p.m.

Register now!

Continue reading “Gear Talk: Connecting with our Cycling Community”

Summer 2014: Proposed Changes to Service

June2014-Proposed-Service-Change-Web-BannerBy Celso Baez, Community Involvement Specialist

We’ve recently heard some feedback from our riders about our proposal to move MetroBus routes currently operating on Congress Avenue onto the Guadalupe/Lavaca corridor. Most of us have experienced congestion on Congress Avenue, whether on a bus or in a private automobile. Sometimes it’s faster to walk to get through downtown due to all the traffic, especially during a special event.

Why are we considering route changes on Congress?

Congress Avenue has several challenges that hamper safety, bus operations, and the comfort of our customers. Our goals for improving downtown service are based on Service Plan 2020, our long range plan for improving service.

Angled Parking

Angled parking and chronic congestion along the Congress Avenue corridor make it challenging for our vehicles to operate safely. Safety is our number one priority at Capital Metro, and moving most MetroBus routes off of Congress Avenue and onto Guadalupe and Lavaca streets would make service safer for our customers by reducing collisions with private automobiles.

june-atstopFrequent Stops

Many of our customers have experienced the high number of stops on Congress that make it difficult for our vehicles to pass—leading to a wall of buses slowly moving down the street. By moving all remaining routes, except Route 100 MetroAirport Flyer, from Congress Avenue, Colorado and Brazos streets onto the Guadalupe and Lavaca corridor, local service will be able to move through downtown Austin several minutes faster, utilizing the transit priority lanes. In addition, transfers would be made easier while improving connections with MetroRapid and MetroRail.

Ridership

Approximately 13,000 bus passengers travel to downtown Austin on a daily basis. About 80 percent of those passengers transfer to another route. Downtown Austin is the final destination for the remaining 3,200 daily passengers (20 percent), with about half of those coming from commuter or flyer routes. A large number of commuter and flyer route customers walk from Guadalupe Street / Lavaca Street to Congress Avenue. A large number of routes through downtown Austin are “through-routed”, i.e. they do not terminate in downtown but continue from one end of downtown to another. Approximately 3,600 daily passengers travel through downtown on a through-routed bus. Moving most MetroBus routes onto the Guadalupe/Lavaca corridors would make the majority of downtown trips easier for our customers. We realize that for some, walks would be made longer; however Capital Metro has tried mitigating the impact by realigning routes 7, 20, and 17 to better accommodate our riders. With projects like Austin B-cycle, which provides a network of 24 hour/day, on demand bicycle stations to the urban core and the City of Austin’s Great Streets initiative which aims at improving the quality of downtown streets and sidewalks, walks to Congress Avenue from Guadalupe and Lavaca streets and vice versa are much more pleasant.

Special Event Detours

We all know how congested Congress Avenue becomes during a special event. Special event detours significantly disrupt transit service for our customers who rely on our system to get to work, school, and other priority destinations. Operating all local routes on the G/L corridor would reduce special events detours; alleviate congestion on Congress Avenue, thereby making service more efficient. This was evidenced by how successful service operated during SXSW and Formula One, when Capital Metro moved most MetroBus routes on the G/L corridor.

Stop Amenities

Historic and landmark preservation measures on the Congress Avenue corridor prevent Capital Metro from enhancing our existing bus stops. While the sidewalk is wide, there are no additional passenger amenities we are capable of providing. Moving most MetroBus routes onto G/L would allow us to add amenities such as benches and shelters otherwise not possible on Congress Avenue, providing a better customer experience for our riders.

forumHow to Share Your Feedback

Please keep giving us your feedback and commenting on our proposals—we want to hear from you! All riders are encouraged to participate in our public involvement opportunities listed below. Capital Metro will conduct a series of public meetings, and a public hearing. See our service change webpage for schedule details. Become involved, join the conversation and comment on specific proposals in efforts to provide effective services that meet the Austin area’s transportation needs!

View the recent webinar:

Share your comments and send any questions to feedback@capmetro.org.

Upcoming Public Involvement Dates:

Public Meetings

March 4, 12:00 noon – 1:00 p.m.

Capital Metro Transit Store, 209 W. 9th | Served by all downtown Local bus routes, MetroRapid 801

March 5, 12:00 noon – 1:00 p.m.

Capital Metro Transit Store, 209 W. 9th | Served by all downtown Local bus routes, MetroRapid 801

March 6, 3:30 – 6:00 p.m.

Capital Metro Transit Store, 209 W. 9th | Served by all downtown Local bus routes, MetroRapid 801

Online Discussion Forum

ideas.capmetro.org

Email

Feedback@capmetro.org

Social Media 

Facebook | Twitter

Public Hearing

March 17, 12:00 noon

Capital Metro Headquarters, 2910 E. 5th St. | Served by Local routes 17, 300

For more information on the proposed summer 2014 changes, including maps of the proposed areas, visit capmetro.org/summer2014. Details can also be found by viewing this video or by calling the GO Line at 512-474-1200.

Cap Metro’s Future Rapid-ly Approaching

A sneak peak at the new MetroRapid vehicle.
A sneak peak at the new MetroRapid vehicle.

It’s been said that great cities have great public transportation systems, and with the upcoming launch of MetroRapid, the booming Central Texas region will be one step closer to realizing that goal.

Capital Metro pulled back the curtain Thursday, allowing members of the media to get an up close and personal look at the new MetroRapid vehicles before they hit the streets in early 2014 (although you’ll be seeing some of the buses around town over the next few months for testing purposes).

“This is a service we’re going to be able to introduce to the community unlike any they’ve seen before in Central Texas,” Capital Metro President and CEO Linda S. Watson said. “This is such an exciting time for Capital Metro.”

Cap Metro President & CEO Linda Watson with a new MetroRapid vehicle.
Cap Metro President & CEO Linda Watson with a new MetroRapid vehicle.

Continue reading “Cap Metro’s Future Rapid-ly Approaching”

Capital Metro bus drivers and mechanics show their skill in national competition

On May 20, the Capital Metro board of directors and President/CEO Linda Watson recognized bus operators and mechanics who represented Capital Metro at the local, state and international roadeo events.
On May 20, the Capital Metro board of directors and President/CEO Linda Watson recognized bus operators and mechanics who represented Capital Metro at the local, state and international roadeo events.

Yesterday, the Capital Metro board recognized the bus operators and mechanics who competed at the local, state and national Bus Roadeo competitions this spring.

A handful of the 1,000+ bus operators and mechanics who drive and service Capital Metro buses represented Capital Metro and the State of Texas at the International Bus Roadeo on May 5, in Indianapolis, Indiana.  McDonald bus operators Arthur “Ace” Murillo and Abdelkader Tenouri placed 5th and 6th, respectively, in the 35-Foot Bus division, and Porfirio “Pistol Pete” Rivera was 21st out of 50 competitors in the 40-Foot Bus division.

McDonald maintenance team Jaime Ayala, John Proske and Gary Robledo placed 10th in the Maintenance division. They were the only team to receive a perfect score in one of the challenge events.

Bus operators Arthur Murillo, Pete Rivera and Abdel Tenouri enjoy the 2013 International Bus Roadeo in Indianapolis.
Bus operators Arthur Murillo, Pete Rivera and Abdel Tenouri enjoy the 2013 International Bus Roadeo in Indianapolis.

Murillo has won the international event four times, and Tenouri also has an international title under his belt.

Congrats to all of these very skilled competitors! And there’s one more competitor to watch this season: MetroAccess Van Operator Ted Ward will compete in the National Community Transit Roadeo on June 2.

Browse photos from the 2013 Texas State Roadeo

Introducing the Haul Pass: New Fare Card for Students

Haul Pass logo

The countdown has begun. School’s almost out. Parent and teens, it’s time to get ready for summer.

Whether it’s time for volunteering, working summer jobs,  internships, taking summer courses; or it’s time for play–attending summer camp, participating in recreational sports or arts activities; or it’s time to chill–with a dip in the pool, relaxing with a good book, grabbing a bite to eat and hanging out with friends and family–Capital Metro can help get you to the places you want and need to go.

Let us introduce you to the Haul Pass, our new summer fare card for students 18 and under.

Front of Hall Pass fare card

Haul Pass Features:

  • UNLIMITED Bus & Rail rides
  • 1 pass lasts three summer months
  • Go Local discounts
  • Valid June 1 – August 31
  • A great value at $45 (for a $96 fare card)
Limited quantity sold for a limited time only, so get them while they last!
The Haul Pass is available online at www.capmetro.org/haulpass or at the Transit Store, 323 Congress Avenue.