2022 Austin City Limits Music Festival: Let CapMetro help you get to Zilker Park

Welcome to the CapMetro blog, where we regularly highlight CapMetro’s many offerings and its best-in-class workforce.

The 2022 Austin City Limits Music Festival is just around the corner, attracting an estimated 75,000 attendees each day. 

That means the area’s already packed streets will be even more crowded than usual. Thankfully, the CapMetro family is up for the challenge, here to help you safely get to Austin’s Zilker Park Oct. 7-9 and Oct. 14-16.

A number of CapMetro routes stop at or near Republic Square in Downtown Austin, where ACL Fest’s official shuttles will arrive and depart. Republic Square is located along Guadalupe Street between West Fourth and West Fifth streets, adjacent to the federal courthouse.

>>MORE: CapMetro Service for Austin City Limits October 7-9 & 14-16

These are some of the routes citywide that will get you to Republic Square: 1 (North Lamar/South Congress), 2 (Rosewood), 3 (Burnet/Menchaca), 4 (Seventh Street), 5 (Woodrow/Lamar), 6 (East 12th), 7 (Duval/Dove Springs), 10 (South First/Red River), 17 (Cesar Chavez), 19 (Bull Creek) and 20 (Manor Road/Riverside). Check the CapMetro app to find complete schedules and to plan the route that works best for you.

CapMetroRapid Route 803 (Burnet/South Lamar) can get you directly to Zilker’s doorstep without a need for the shuttles. Heading north, park and board at the Westgate Transit Center. Heading south, park and board in the Domain area.

While you’re out and about, look for our uniformed CapMetro ambassadors. They can help you find your way to the festival and answer any questions you may have about our services.

Whichever route you choose, be sure to buy your pass ahead of time using the CapMetro app to speed things up. (Remember: Kids ride free!)

Rather ride a bike than a bus? We can do that, too. CapMetroBike, which has 75 bikeshare locations across the region, is another option. Valets will be on hand to collect bikes at Barton Springs Road and Sterzing Street, just steps from Zilker, to ensure you’ve got a space to park.

However you plan to get to Zilker, know that you can count on Team CapMetro for safe, reliable service at an affordable price – leaving you with plenty of extra cash to spend on merch and trips to the food/beverage tents.

CapMetro welcomes – and encourages – your comments on our blog. Comments that are abusive in nature will be removed, in accordance with our social media policy.

Best routes for ACL Fest attendees

1 (North Lamar/South Congress)

2 (Rosewood)

3 (Burnet/Menchaca)

4 (Seventh Street)

5 (Woodrow/Lamar)

6 (East 12th)

7 (Duval/Dove Springs)

10 (South First/Red River)

17 (Cesar Chavez)

19 (Bull Creek)

20 (Manor Road/Riverside)

803 (Burnet/South Lamar)

More shelters coming to CapMetro bus stops

Welcome to the CapMetro blog, where we regularly highlight CapMetro’s many offerings and its best-in-class workforce.

Texas weather can change in an instant. One minute it’s hot and sunny, without a cloud in the sky. The next, it’s pouring rain.

CapMetro shelters help protect riders from the elements as they await their buses. Soon, even more of those shelters will be in place to keep passengers safe and comfortable.

An estimated 800 shelters have already been constructed, accounting for around a third of all CapMetro bus stops. Following a unanimous vote at CapMetro’s July board meeting, held July 25, approximately 550 more shelters will be acquired from Tolar Manufacturing Inc. The $8.4 million contract has a one-year base period, with four one-year options.

Tolar is already familiar with CapMetro, having previously constructed bus shelters for the agency.

CapMetro’s green bus shelters are being retired.

Of those 550 shelters, an estimated 150 shelters will be new to the CapMetro network. The rest will replace CapMetro’s existing ubiquitous green shelters, many of which are nearing the end of their useful lifespans.

“The new shelters are an upgrade to the old ones because they provide additional weather protection,” said Moraima Dones, a technical program/project manager at CapMetro. “They safeguard passengers from the sun, wind and rain, plus the cool paint color minimizes heat buildup.”

The new shelters will be installed by CapMetro employees.

All 500 of the shelters will be placed along fixed routes. CapMetroRapid stops already have shelters in place.

Typically, in order to qualify for a shelter, a bus stop must have a minimum of 50 boardings per day. Exceptions are, however, made in special circumstances, such as when a stop is in close proximity to social service agencies, schools, medical facilities or future development sites.

CapMetro welcomes – and encourages – your comments on our blog. Comments that are abusive in nature will be removed, in accordance with our social media policy.

CapMetro shelters offer riders protection from the elements, including sun and rain.

Solar power helps CapMetro light up the night

So far, about 125 CapMetro bus shelters have solar lighting.

Welcome to the CapMetro blog, where we regularly highlight CapMetro’s many offerings and its best-in-class workforce.

At CapMetro, your safety and security are our top priority all day, every day.

We are constantly searching for new – and better – ways to keep passengers and operators safe.

To that end, CapMetro is embarking upon an ambitious new program that will result in solar lighting at more than 900 bus stops systemwide within the next five years. The focus will be on fixed-route stops; all CapMetroRapid stops already have lighting.

The multi-year solar lighting program was approved by CapMetro’s board of directors at the July board meeting held July 25. The contract with SELS USA LLC calls for a one-year base period and four option years. The total cost over five years is estimated at $1.1 million.

“We are committed to providing amenities for our riders’ well-being beyond bus essential services,” said Moraima Dones, a technical program/project manager at CapMetro. “The lights are important because they provide safety, security and visibility.”

The lights need no electricity to operate, helping to promote sustainability. After initial installation expenses, the solar panels will result in years of lighting before dawn and after dusk at no cost to CapMetro.

Lights will be located at sheltered and unsheltered stops. At shelters, the lights are roof-mounted; at most unsheltered stops, lights will be placed atop existing signage poles. Stops that are heavily shaded will instead get solar streetlights mounted atop newly installed poles – something not presently in use in the CapMetro network.

Currently, there is solar lighting at approximately 165 stops – 125 stops with shelters and 40 unsheltered stops. An additional 750 stops will get similar lighting within five years, according to Kenneth Cartwright, CapMetro’s Vice President of Capital Projects.

The board unanimously approved the proposal. At the meeting, board member Eric Stratton praised Cartwright and his team for their continued efforts to increase safety and security at bus stops.

“This is phenomenal,” Stratton said. “I want to thank the staff. How amazing is this? This is a huge victory, a huge win. I want to thank you all for how responsive you’ve been to us as a board and also to the community requests on this.”

CapMetro welcomes – and encourages – your comments on our blog. Comments that are abusive in nature will be removed, in accordance with our social media policy.

June Safety Month: Safety & Security

We’re serious about safety – and that includes making sure customers are safe on board our services and at CapMetro facilities. CapMetro is changing how we respond to calls and how to promote customer and staff safety. Our multi-pronged approach features:

  • Public safety ambassadors who serve as the primary contacts for customers and employees and respond to safety matters that do not require a police officer
  • On-staff social workers to respond to quality-of-life issues on the system and provide mental health first aid training to CapMetro employees
  • More security cameras and safety infrastructure on vehicles and at facilities for faster identification and handling of issues
  • Transit-focused police officers for specific instances when law enforcement is truly needed

And you can help. If you see something, say something. We have four ways for you to report disruptive, unsafe or suspicious behavior you may see on board our vehicles or at our facilities.

  • Use the CapMetro App and choose “More” to select “Report Public Safety Issue” to make a report. The app also allows you to call 911 directly in case of an emergency.
  • Download the See Say Now app (iOS and Android) and choose CapMetro under “Transit.”
  • Use this webform.
  • Use the Text-a-Tip feature to send your report to 512-488-4200.

We can all work together to make transit safer for everyone. Safety is our top priority not just for June Safety Month, but every month and every day.

This video follows our Public Safety Ambassadors for a day along the CapMetro system.