Get Involved!

Capital Metro has several opportunities for YOU to get involved!

First week of September:

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Full info online at: capmetro.org/Spring2014

Join us at meetings on September 3, 4 and 5 at several locations and times in our community to talk proposed changes to service for Spring 2014.

On September 6 we will host an online webinar at noon to give folks another opportunity to share their input.

September 16: public hearing with board of directors

Full details on upcoming meetings at capmetro.org/Spring2014.

Second week of September:

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Full info online at: capmetro.org/FareChange
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Full info online at: capmetro.org/Budget2014

We have another round of public meetings the following week to talk about the proposed fare restructure and Fiscal Year 2014 Budget.

Join our online webinar September 9 and community meetings September 10 and 12.

Public hearing: September 16 (with Spring 2014 Service Changes)

A final opportunity for public comment will be on September 23, so don’t miss your chance to give us your input!

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We want to hear from you in the next two weeks!

As always we also accept any questions and comments to feedback@capmetro.org and at our online discussion forum at ideas.capmetro.org.

Changes to Some Routes Take Effect Jan. 13

Service Changes Effective Jan. 13

The agency performs a continuous analysis of its service, and makes adjustments three times a year, utilizing feedback obtained from the public prior to each change. Last year saw over a million more bus trips taken than the previous year, a direct result of streamlining and improving connectivity of routes throughout Capital Metro’s 522 square-mile service area.

(Información también en español)

Some of the changes taking place Jan. 13 include a new Domain stop along the #466 Kramer Rail Connector route, updates to routes in the Westgate Mall area to improve connectivity and coverage, improved connectivity to H-E-B and LBJ High School in northeast Austin, and a route extension on the #228 Burleson route to provide access to the new Central Texas Veteran’s Administration Clinic.

The service changes scheduled to begin this Sunday include:

Schedule Adjustments – Capital Metro will improve schedule frequency to the following routes: 

o        18 MLK Jr./Enfield – Weekday frequency will be adjusted to improve schedule reliability. Morning weekday frequency will be reduced due to low ridership.

o        325 Ohlen – Trips will be added during weekday morning and afternoon to address overcrowding. 

Southwest and Southeast Austin – The following changes will be made to improve crosstown service and access to Westgate Mall and ACC Riverside:

o        5 Woodrow/South Fifth – Route will be extended west to Monterey Oaks.

o        238 Westgate Feeder route will be added along Westgate Boulevard, from Westgate Mall to Slaughter.

o        311 Stassney – Route will be extended east along Stassney and Montopolis to ACC Riverside, and shortened to Westgate Mall.

o        338 Lamar/45th – Route will be shortened to Westgate Mall.

Northcross The following route changes will be made to improve access to Northcross and improve bus stop accessibility:

o        3 Burnet/Manchaca – Loop around the Northcross development will be eliminated for southbound buses only.

o        5 Woodrow/South Fifth, 323 Anderson, 325 Ohlen – Route around the Northcross development will be reversed (will run clockwise instead of counterclockwise).

o        19 Bull Creek – Route will be shortened to Northcross and Foster.

Northeast Austin

o        20 Manor/Riverside – Route will be shortened to Manor and Springdale.

o        37 Colony Park – Route will be realigned to Manor, Pecan Brook and Crystalbrook Dr. to improve access to H-E-B and LBJ High School. Millrace and Colony Park segment will be eliminated due to low ridership.

Senior Routes

o        151 Allandale, 161 Delwood – Low ridership segments will be eliminated.

Other route changes:

o        228 Burleson – Route will be extended to provide access to new Central Texans Veteran’s Administration Clinic, located on Metropolis Drive. Smith School Rd. segment will be eliminated due to low ridership.

o        466 Kramer Rail Connector – Route will be extended to provide direct access to the Domain, and minor schedule adjustments will be made to coordinate with Kramer Station MetroRail arrivals/departures.

bus_All changes are in-line with the Capital Metro’s Service Guidelines and Standards.

The Jan. 13 service changes, as well as route schedules and maps, can be found in the Destinations schedule book, available for $3 at the Capital Metro Transit StoreThe Transit Store is located at 323 Congress Ave. in downtown Austin. The guide is also downloadable at no cost on the Capital Metro website.

Additional details of the Capital Metro service change process can be found on the website or by viewing this video. The public can also call the GO Line at 512-474-1200 with questions.

We need your input on Proposed January Service Changes

We need your input!

Capital Metro is proposing changes on several routes in accordance with our Service Guidelines & Standards. These changes are being proposed to improve transit access, efficiency and reliability. These proposals will go before the Capital Metro Board of Directors on September 24, 2012. If approved, these changes would take effect Sunday, January 13, 2013.

Capital Metro is making several changes to routes in South Austin, Northeast Austin, and Northcross areas. Visit our website now for a complete list and maps of the proposed January 2013 service changes and details about how to give us your feedback. The proposed route realignments, extensions and adjustments would improve efficiency, service coverage and increase ridership without an increase in cost.

We want to hear from you! All riders are encouraged to join public involvement opportunities listed below and provide your feedback. Capital Metro will conduct a series of public meetings, a webinar and public hearing. See our service change webpage for schedule details. Become involved, join the conversation and comment on specific proposals in efforts to provide effective services that meet the Austin area’s transportation needs!

Upcoming Public Involvement Dates:

Sept. 4, 2012, 12:00 – 2 p.m.
Capital Metro Transit Store, 323 Congress Ave.
Served by downtown routes

Sept. 4, 2012, 4:00 – 6:00 p.m.
North Village Branch Library
2505 Steck Ave
Served by routes 3, 325

 Sept. 5, 2012, 6:00 – 8:00 p.m.

University Hills Branch Library, 4721 Loyola Ln.

Served by routes 20, 37, 323

Sept. 5, 2012, 6:00 – 8:00 p.m.
ACC South Austin Campus, 1820 W. Stassney Ln.
Served by routes 3, 311

Webinar

Sept. 7, 2012, 12:00 p.m.
Sign-up today

If you require captioning to participate in this event, please select the link below. You may need to resize the window to view both the caption and the presentation simultaneously.

Link to webinar caption service

Public Hearing with the Capital Metro Board

 Sept. 17, 2012, 5:00 p.m.

Capital Metro Headquarters, 2910 E. 5th Street
Served by routes 17, 300

For opportunities to continue providing input to our system, please visit capmetro.icanmakeitbetter.com, email feedback@capmetro.org, or call 512-474-1200.

Thank you for riding Capital Metro!

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Increased frequency to Night Owls to debut Sunday with August 2012 Service Changes

Three times a year, Capital Metro looks at what can be done to better our overall transit system. Starting Sunday, Aug. 19, Capital Metro will introduce changes to service, designed to create more efficient routes and improve overall system service. Capital Metro constantly analyzes routes and evaluates customer feedback. Three times a year, Capital Metro makes these needed changes that are in accordance with Capital Metro’s Service Guidelines and Standards to create a better system.

Service changes will include:

Route Realignments  Capital Metro will realign two services:

o        30 Barton Creek  Will no longer service the Barton Hills/Hollow Creek neighborhood due to low ridership. Frequency in the Spyglass neighborhood will be improved from 70 to 35 minutes.

o        323 Anderson  Will be realigned from Ed Bluestein to Springdale and Tuscany to improve coverage.

Night Owl Routes  Several routes will be realigned to improve directness and reduce travel time. Frequency will be improved on routes 483, 484, 485 and 486. Night Owl service will no longer be available along south Manchaca, west William Cannon, South 1st, Braker, Springdale, 7th and Cesar Chavez due to low ridership.

o        481 Night Owl North  Will be renamed 481 Night Owl North Lamar.

o        482 Night Owl East  Will be consolidated with Route 485 Night Owl Cameron. (Refer to new Route 485 for more details)

o        483 Night Owl Southeast  Will be realigned to Riverside, Burton, Oltorf and Wickersham. Frequency will be improved from 60 to 30 minutes. Route will be renamed 483 Night Owl Riverside.

o        484 Night Owl S. Lamar/S. 1st  Will be realigned to serve only the South Lamar area. Frequency will be improved from 60 to 30 minutes. Route will be renamed 484 Night Owl South Lamar.

o        485 Night Owl Cameron  Will be realigned to Rosewood, Airport, Mueller, 51st, Cameron and Rutherford (Wal-Mart). Frequency will be improved from 60 to 30 minutes.

o        486 Night Owl Dove Springs  Will be realigned to South Congress, Stassney, PleasantValley and William Cannon. Frequency will be improved from 60 to 30 minutes. Route will be renamed 486 Night Owl South Congress.

UT Shuttles  Route and schedule adjustments will be made to the following University of Texas Shuttles:

o        641 EC East Campus  Midday frequency will be reduced from 7 to 10 minutes during fall and spring semesters.

o        652 PRC Pickle Research Campus  Frequency will be reduced from 35 to 60 minutes during fall and spring semesters. Route will be realigned within the Pickle Research campus.

o        675 WL Wickersham Lane– Midday frequency will be reduced from 15 to 20 minutes during fall, spring and finals.

Minor schedule adjustments will be made to the following routes to improve reliability:

o        4 Montopolis

o        7 Duval/Dove Springs

o        19 Bull Creek

o        30 Barton Creek

o        101 N. Lamar/S. Congress

o        151 Allandale

o        243 Wells Branch

o        323 Anderson

o        338 Lamar/45th

o        383 Research

o        466 Kramer

Select school-related trips will be reinstated or added to the following routes:

o        4 Montopolis

o        5 Woodrow/South Fifth

o        7 Duval/Dove Springs

o        300 Govalle

o        325 Ohlen

o        331 Oltorf

o        333 William Cannon

o        E-Bus routes, 410, 411 and 412

All of the changes, in addition to route schedules and maps, can be found in the Destinations schedule book, available for $3 at the Capital Metro Transit Store. The Transit Store is located at 323 Congress Avenue in downtown Austin. The guide is also downloadable at no cost on the Capital Metro website.

Details on the service change process can also be found on the Capital Metro website or by viewing this video.

August 2012 Service Change details also available in Spanish. (En Español)

Proposed June 2012 Service Changes

Capital Metro changes service three times a year, in conjunction with UT and AISD academic calendars. The following is a summary of proposed changes for June 2012:

Summer reductions – UT Shuttle service is reduced during the summer to reflect ridership and enrollment. Ebus service and select trips targeting high-ridership middle schools are suspended until August.

MetroRail schedule adjustment – 1 morning round-trip and 1 afternoon round-trip would be added (including a much-desired 5:55pm Downtown departure). A midday trip would be shortened from Lakeline to Howard to accommodate freight rail. Travel times would also be reduced by 15 percent.

Route realignment to improve customer access – CR Cameron Rd shuttle would be realigned to the Mueller redevelopment (Dell Pediatric Research Institute and Moasic Apartments). Route 18 MLK, Jr./Enfield would be realigned out of MLK Station. A stop would be added at MLK at Alexander Ave.

Schedule adjustments due to high ridership – Saturday frequency on Route 1L/1M North Lamar/South Congress would be improved from 16-20 to 13-18 minutes. This improvement will benefit many weekend customers. It’s important to note that service improvements to Route 1L/1M North Lamar/South Congress on Saturdays would be made possible by the following service reductions:

Schedule adjustments due to low ridership – Early morning frequency on Route 5 Woodrow/South Fifth would be reduced from 40 to 50 minutes. Select trips on Route 935 Tech Ridge would be consolidated to improve efficiency. We have seen a strong correlation between gas prices and commuter ridership and will continue to monitor both closely. Select trips on Route 135 Dell Limited would be eliminated as a result of Route 935 changes. Route 499 Day Labor would be eliminated.

A critical component of the service change process is public involvement. Customer feedback helps Capital Metro fine-tune the service change package and ultimately improve service.

Click here for more information on all of the service change proposals, including details on how to provide feedback.

Proposed January Service Changes

Capital Metro changes service three times a year, in conjunction with UT and AISD academic calendars. Service change proposals can vary from minor schedule adjustments to facility integration to large-scale route restructuring.

A critical component of the service change process is public involvement. Customer feedback helps Capital Metro fine-tune the service change package and ultimately improve service.

While most transit agencies across the country are reducing service, Capital Metro has been fortunate enough to maintain similar levels of service over the past few years. As a result, recent service changes have essentially been a reallocation of resources from underutilized routes or trips to areas and corridors with high ridership demand. Continue reading “Proposed January Service Changes”