SXSW Transit Tips

SXSW is in full swing. Capital Metro has added service on several bus routes and MetroRail, too, to help people get around. Here’s what you need to know:

First, bookmark http://www.capmetro.org/sxsw2013.  Maps, detours, schedules, etc.–it’s all there.

If you like printed-out stuff, here’s a handy downtown transit map showing detours through downtown and the special rail schedules.

Detours

Lots of streets are closed. Take a look at the city’s handy interactive map showing street closures. Most  of Capital Metro’s local bus service is detouring through downtown. Most routes will be detoured off of Congress Ave and available at 8 key stops on Guadalupe and Lavaca. Check out this map:
sxsw-superstops

Because many bus routes are detoured away from Congress Ave., about 50 bus stops are closed. Look for the bright pink T-shirts covering the bus stop poles. There are signs at each closed bus stop, too, that will tell you where the nearest open bus stop is for your route.

The eight “super” stops on Lavaca/Guadalupe are marked with a bright green flag that says “Open Stop.”

Getting Schedule Info on the Go

Hey check it out, every bus stop has a unique stop ID. With a cell phone and this ID number, you can get specific next scheduled bus info for that stop.

MetroRail Schedules

MetroRail has expanded hours today and next Saturday, 10 a.m. through midnight. During the week next week, MetroRail daytime frequency will nearly double. Expect a train every 34 minutes, all day.

Full Trains? Full Buses?

As we move into the music portion of SXSW, trains and buses will likely be full. Have a backup plan if you encounter a full bus or train. Signs on each train station will point you to nearby bus service.

Riding with a bike? When trains are full, bikes are limited to 4 per compartment (8 total per train). All Capital Metro buses have a bike rack that holds 2 bikes each.

Late Night Riding

If you’re staying out past midnight, our late night bus service may be just the ticket. Six nights a week, catch a Night Owl to/from 6th and Congress and neighborhoods throughout town, from midnight through 3 a.m. On Thursdays, Fridays, and Saturdays, you can also ride one of three E-bus routes, which begin service at 8:30 p.m. and run until about 3 a.m. Get late night travel details here.

THERE IS NO LATE NIGHT SERVICE ON SUNDAYS! You’ll need to make other arrangements on Sunday nights, folks.

Here’s a tip for evening riders: use your cell phone to help flag the bus down. A coworker told me about this tip, which works great especially if it’s not well lit at your bus stop, or you are wearing dark colored clothing. Turn your cell phone on and use that to signal the approaching bus.

Additional Resources

City of Austin City Stage 

Austin Chronicle SXSW Travel Tips

Capital Metro Partners with Restore a Voice for F1

The checkered flags are ready and tickets to the race are sold out as Formula 1 races into Austin this Friday, Saturday and Sunday, bringing in a record number of visitors to Central Texas.

But, local organization, Restore a Voice says the international stage also brings an elevated threat of human trafficking this week.

To raise awareness, Restore a Voice has partnered with Capital Metro to bring six of these ads to the public:

1 Formula 4 Freedom. Racing to Stop Human Trafficking.
If you’re looking to pay for company we’re already booked you a room.

And 50 of these, viewable inside Capital Metro buses:

All ads will be up through December 31.

Larry Megason, executive director of Restore a Voice told us that he hopes folks seeing the ads will gain awareness of the human trafficking is happening in Austin, even during Formula 1.

Larry Megason, Restore a Voice executive director

“We hope that it will drive people to our website where they can get some information about (human trafficking) that is happening in our city and globally,” Megason said. “There is an issue in our city and we want people to know about it.”

As listed on the ads, the U.S. National Human Trafficking hotline is available at 888.373.7888

Joining the Costume Party Downtown on Halloween?

Even though Halloween’s on a Wednesday, don’t let that be a drag. We know you’ve come to know the trusty E-Bus as your ride Downtown on the weekends, now take advantage of that tonight!

Capital Metro wants to help you reach the big party down as safely and conveniently as possible. That’s why we’re running E-Bus service on a Wednesday, which usually doesn’t happen, but we’re making an exception to help get all those Honey Boo Boo and Psy look-alikes to 6th Street.

Hours will be the same as E-Bus weekend service (8:30 p.m. until 3 a.m.). Catch a ride using routes #410 West Campus, #411 Riverside, and #412 Main Campus. Regular fares will apply. UT students ride free with valid school ID and ACC students ride with the Green Pass.

All you Halloween go-ers can also ride Capital Metro’s local service to and from the downtown area until around midnight. Night Owl service will run its usual schedule until 3 a.m.

We hope all our riders have a good time tonight. Use Capital Metro as your safe ride this Halloween!

We want to see all those elaborate costumes! Post your Halloween pictures as you ride transit today–rail, bus, E-Bus. Tweet them to @CapMetroATX or post to our Facebook wall!

If you’re just trying to go about your daily commute tonight: Capital Metro riders who plan to use the #4 Montopolis, #21 Exposition and #100 MetroAirport routes should take notice of anticipated 6th Street closure detours due to Halloween events from around 8 p.m. until 3 a.m. More detailed route and detour information can be found in the Capital Metro website ‘Service Alerts’ section. 

Twitter Name: Now @CapMetroATX

Tweet, Tweet!

For those of you who follow our Twitter activity (or may want to), you may have noticed our recent change of account names.

In the past, we have communicated to followers using two separate Twitter accounts: CapMetroNews and CapMetroRail. Having two accounts made sense leading up to the opening of MetroRail, but now it’s just sort of confusing. People tweet us with rail-related inquiries at CapMetroNews and with bus issues at CapMetroRail. Plus, having two accounts sometimes contributes to a delay in us responding.

Going into our new fiscal year in October 1, we wanted to use that date as a benchmark for turning over a new leaf in our Communications efforts — including Twitter.

Going into the future, we have changed the name of our CapMetroRail account to @CapMetroATX. This will be our one and only account where we’ll provide bus and rail service updates as well as relevant news and rider tips. Over the next two weeks we’ll phase-out our CapMetroNews account.

We know by following one sole account, you may get more info than before. So, how can you filter the info you get notifications about, if you want?

By using certain apps, you can make settings to only get notified of certain hashtags, versus receiving all our Tweets.

We’ll be operating via these hashtags:

#MetroRailAlert: for specific delay alerts on MetroRail

#MetroBusAlert: for all bus-related service alerts

So, for example, if you began following our rail account and only wish to continue receiving rail-related messages, set-up your account to send only messages including the #MetroRailAlert hashtag.

How to set specific alerts up? This useful YouTube video helps you use TweetDeck for setting-up hashtag notifications:

If you’re not into Tweet Deck, there’s also Boxcar for push notifications as well.

This change may take some getting used to, but it’s for the better — to provide improved communications and customer service. So, jump right it, follow us at www.twitter.com/CapMetroATX.

Tweet you soon!