Fare Change 2015

Capital Metro fares will change beginning Sunday, Jan. 11, 2015. This fare change will be the second phase of fare policy changes approved by the board of directors in Sept. 2013.

Get to know your new fare now! Brochures are available on buses, pick one up today, or visit capmetro.org/farechange2015 for more information.

What’s Changing?

Fare Restructure Infographic

Continue reading “Fare Change 2015”

Changes to Capital Metro Service Start Sunday

803_3 (2)Changes are coming to some Capital Metro bus routes beginning Sunday, Aug. 24.

Capital Metro will implement changes including the start of MetroRapid Route 803 service along Burnet/South Lamar, and other changes designed to maintain system efficiency and address seasonal demand.

In addition to the new MetroRapid route, other changes include extending Routes 3 Burnet/Manchaca and 10 South First/Red River to Southpark Meadows, making schedule adjustments to Route 3, transitioning The University of Texas PRC Shuttle to mainline service, making school related service adjustments and relocating the downtown E-Bus stop.

Capital Metro reviews service three times a year, analyzing performance and proposing potential adjustments to improve service by utilizing public feedback collected prior to each change. Capital Metro’s tri-annual service changes coincide with school and university calendars. All changes are in accordance with Capital Metro’s Service Guidelines and Standards.

10 (2)Information on the fall 2014 Service Changes, as well as route schedules and maps, can be found in the Destinations schedule book, available for $3 at the Capital Metro Transit Store. The Transit Store is located in downtown Austin at 209 West 9th Street. The guide is also available for download at no cost on the Capital Metro website.

Additional details of the Capital Metro service change process can be found on the fall 2014 Service Change webpage, by calling the GO Line at 512-474-1200 or by viewing this video.

Summer 2014: Proposed Changes to Service

June2014-Proposed-Service-Change-Web-BannerBy Celso Baez, Community Involvement Specialist

We’ve recently heard some feedback from our riders about our proposal to move MetroBus routes currently operating on Congress Avenue onto the Guadalupe/Lavaca corridor. Most of us have experienced congestion on Congress Avenue, whether on a bus or in a private automobile. Sometimes it’s faster to walk to get through downtown due to all the traffic, especially during a special event.

Why are we considering route changes on Congress?

Congress Avenue has several challenges that hamper safety, bus operations, and the comfort of our customers. Our goals for improving downtown service are based on Service Plan 2020, our long range plan for improving service.

Angled Parking

Angled parking and chronic congestion along the Congress Avenue corridor make it challenging for our vehicles to operate safely. Safety is our number one priority at Capital Metro, and moving most MetroBus routes off of Congress Avenue and onto Guadalupe and Lavaca streets would make service safer for our customers by reducing collisions with private automobiles.

june-atstopFrequent Stops

Many of our customers have experienced the high number of stops on Congress that make it difficult for our vehicles to pass—leading to a wall of buses slowly moving down the street. By moving all remaining routes, except Route 100 MetroAirport Flyer, from Congress Avenue, Colorado and Brazos streets onto the Guadalupe and Lavaca corridor, local service will be able to move through downtown Austin several minutes faster, utilizing the transit priority lanes. In addition, transfers would be made easier while improving connections with MetroRapid and MetroRail.

Ridership

Approximately 13,000 bus passengers travel to downtown Austin on a daily basis. About 80 percent of those passengers transfer to another route. Downtown Austin is the final destination for the remaining 3,200 daily passengers (20 percent), with about half of those coming from commuter or flyer routes. A large number of commuter and flyer route customers walk from Guadalupe Street / Lavaca Street to Congress Avenue. A large number of routes through downtown Austin are “through-routed”, i.e. they do not terminate in downtown but continue from one end of downtown to another. Approximately 3,600 daily passengers travel through downtown on a through-routed bus. Moving most MetroBus routes onto the Guadalupe/Lavaca corridors would make the majority of downtown trips easier for our customers. We realize that for some, walks would be made longer; however Capital Metro has tried mitigating the impact by realigning routes 7, 20, and 17 to better accommodate our riders. With projects like Austin B-cycle, which provides a network of 24 hour/day, on demand bicycle stations to the urban core and the City of Austin’s Great Streets initiative which aims at improving the quality of downtown streets and sidewalks, walks to Congress Avenue from Guadalupe and Lavaca streets and vice versa are much more pleasant.

Special Event Detours

We all know how congested Congress Avenue becomes during a special event. Special event detours significantly disrupt transit service for our customers who rely on our system to get to work, school, and other priority destinations. Operating all local routes on the G/L corridor would reduce special events detours; alleviate congestion on Congress Avenue, thereby making service more efficient. This was evidenced by how successful service operated during SXSW and Formula One, when Capital Metro moved most MetroBus routes on the G/L corridor.

Stop Amenities

Historic and landmark preservation measures on the Congress Avenue corridor prevent Capital Metro from enhancing our existing bus stops. While the sidewalk is wide, there are no additional passenger amenities we are capable of providing. Moving most MetroBus routes onto G/L would allow us to add amenities such as benches and shelters otherwise not possible on Congress Avenue, providing a better customer experience for our riders.

forumHow to Share Your Feedback

Please keep giving us your feedback and commenting on our proposals—we want to hear from you! All riders are encouraged to participate in our public involvement opportunities listed below. Capital Metro will conduct a series of public meetings, and a public hearing. See our service change webpage for schedule details. Become involved, join the conversation and comment on specific proposals in efforts to provide effective services that meet the Austin area’s transportation needs!

View the recent webinar:

Share your comments and send any questions to feedback@capmetro.org.

Upcoming Public Involvement Dates:

Public Meetings

March 4, 12:00 noon – 1:00 p.m.

Capital Metro Transit Store, 209 W. 9th | Served by all downtown Local bus routes, MetroRapid 801

March 5, 12:00 noon – 1:00 p.m.

Capital Metro Transit Store, 209 W. 9th | Served by all downtown Local bus routes, MetroRapid 801

March 6, 3:30 – 6:00 p.m.

Capital Metro Transit Store, 209 W. 9th | Served by all downtown Local bus routes, MetroRapid 801

Online Discussion Forum

ideas.capmetro.org

Email

Feedback@capmetro.org

Social Media 

Facebook | Twitter

Public Hearing

March 17, 12:00 noon

Capital Metro Headquarters, 2910 E. 5th St. | Served by Local routes 17, 300

For more information on the proposed summer 2014 changes, including maps of the proposed areas, visit capmetro.org/summer2014. Details can also be found by viewing this video or by calling the GO Line at 512-474-1200.

Austin Marathon Impact to Capital Metro Service

austinmarathonDue to the Austin Marathon and Half Marathon on Sunday, Feb. 16, Capital Metro will detour several Local bus routes and MetroRapid service within the race area on Feb. 15 and Feb. 16.

Pre-event detours will begin Feb. 15 as race organizers make preparations for the following day. The following routes will be detoured from start of service into race day: 1, 2, 3, 5, 6, 10, 17, 19, 30, 37, 411, 412, 481, 483, 484 and 485.

On Feb. 16, all routes entering downtown will be impacted, including MetroRapid Route 801. Detours will be in place from start of service until approximately 6 p.m.

The following routes will be affected: 1, 2, 3, 4, 5, 6, 7, 10, 17, 18, 19, 20, 21, 22, 30, 37, 100, 228, 320, 323, 325, 331, 801 and UT Shuttles. Customers will have two main transfer points at Red River/12th and Burnet/Ashdale.

0122_BrioPhotographyDuring the event, 20 MetroRapid stations will be closed in both northbound and southbound directions. Riders will see special “station closed” messages on the digital signage of any affected stations, including:

  • Triangle Station (SB/NB)
  • Hyde Park Station (SB/NB)
  • UT/Dean Keeton Station (SB/NB)
  • UT/West Mall Station (SB/NB)
  • Museum Station (SB/NB)
  • Capitol Station (SB/NB)
  • Wooldridge Square SB Station (SB/NB)
  • Republic Square Station (SB/NB)
  • Auditorium Shores Station
  • SoCo Station (SB)
  • Oltorf Station (SB)
  • St. Edwards Station (SB)

To view specific detour information, visit capmeto.org “Service Alerts” or call the GO Line at 512-474-1200 (staffed Monday-Friday 7 a.m.-8 p.m. and weekends 8 a.m. to 5 p.m.) with 24-hour access to the automated phone line.