CapMetro’s 2021 Year in Review

The 2021 fiscal year was one of the busiest, most challenging and exciting years for CapMetro.

Voters approved Project Connect, a transformational system expansion that will improve mobility throughout the region and make Austin a more equitable and livable city.

We continued to improve safety measures at our facilities and aboard our vehicles, and provided emergency assistance to our community during an unprecedented winter storm.

Our commitment to our customers and staff allowed us to improve our services and plan for the bright future ahead.

In this video we’ll highlight how CapMetro is serving the Central Texas region, including a look at how we continue to implement new technology to ensure the safety and reliability of our services:

Winter Storm 2021 After-Action Report

CapMetro played a critical role in supporting our community during the unprecedented winter storm last February. Our team, in particular our frontline team members, ensured that our neighbors had access to warmth, water, food and critical transportation. In addition to taking care of our neighbors during this emergency, we took care of each other, feeding, warming and providing water to members of the CapMetro family who needed them.

It is our honor and responsibility to serve in such a critical role when our community needs us the most.

We always seek opportunities to review our processes, identify lessons to be learned and continually improve the way we operate in the future. As part of this commitment, CapMetro undertook a review of where we excelled and where we could have done better in our response to the storm. The after-action review includes more than 80 recommendations that will increase our ability to support our community and each other during times of emergency and disaster.

Notices of Intent for Project Connect Orange Line and Blue Line

Capital Metro is very excited to share that the agency has reached two significant milestones in the planning and federal funding process for the Orange and Blue Line Light Rail Transit (LRT) projects.

On May 24, 2021, the Federal Transit Administration (FTA) published two Notice of Intent (NOI) announcements in the Federal Register notifying the public and stakeholders of the opportunity to participate in the preparation of two National Environmental Policy Act (NEPA) Environmental Impact Statement (EIS) documents for the Orange and Blue Line projects.

This signifies the official start of an effort to assess the potential impacts of building the projects and identify ways to mitigate potential adverse effects on the community or environmental resources. The public will have opportunities to review and provide input on the conceptual designs for the projects this summer. The results of the EIS analysis will be available for public review and comment in late spring 2022.

For your review, we’ve provided additional environmental documents for the Orange Line and the Blue Line.

New COVID-19 Safety Regulations for Transit

On Friday January 29, the Center for Disease Control and Prevention issued a mandate requiring face masks be worn on all forms of public transit and in transit facilities.

Effective February 1, CapMetro customers are to wear face masks while on transit vehicles and when at our facilities. The face masks must cover your nose and mouth and attach around the ears.

While CapMetro has required face coverings since April 2020, we have updated our guidelines to reflect the federal regulations. For this reason, bandanas and other single-ply fabric coverings do not meet this new requirement and will be prohibited.

At this time, Austin is still under Stage 5 restrictions and we ask that you limit travel to essential trips. Stay up-to-date on CapMetro’s COVID-19 response and guidelines here.