On Friday January 29, the Center for Disease Control and Prevention issued a mandate requiring face masks be worn on all forms of public transit and in transit facilities.
Effective February 1, CapMetro customers are to wear face masks while on transit vehicles and when at our facilities. The face masks must cover your nose and mouth and attach around the ears.
While CapMetro has required face coverings since April 2020, we have updated our guidelines to reflect the federal regulations. For this reason, bandanas and other single-ply fabric coverings do not meet this new requirement and will be prohibited.
At this time, Austin is still under Stage 5 restrictions and we ask that you limit travel to essential trips. Stay up-to-date on CapMetro’s COVID-19 response and guidelines here.
If you’re a business owner, you might want to listen to this one.
The construction of Project Connect’s program of projects is going to bring thousands of jobs to the Austin area, and transit projects like these also bring big opportunities for your business to work with CapMetro.
Accelerate is an opportunity for local businesses to be prepared when CapMetro projects go public. In this live chat, Capital Metro President and CEO Randy Clarke will talk about the economic opportunities that come with investments in transit and how local businesses can earn contracts to work with CapMetro on these projects.
No matter what your business may be, whether you have a product or service you think is perfect for the agency, want to place advertisements on our vehicles or at our stations or, really, anything you can think of, CapMetro provides so many different ways to work with businesses and we’re happy to collaborate with you!
Transit keeps the entire region moving. Help us continue our progress with businesses like yours.
Accelerate — Thursday, February 11 from 2 to 3 p.m.
What better way to spend the holidays than by checking in with our CapMetro Cap-tivities friends! This month, Armie, Batthew, Saurio and more are helping us celebrate a number of wintertime holidays and find out what makes them special.
Issue 6 includes festive word games, coloring pages, mazes and more to get you in the holiday spirit and teach you about these seasonal celebrations:
All of us at CapMetro wish you and your family a very merry season, however you choose to celebrate! And don’t forget to check back in the new year for even more fun activities and another Cap-tivities friend.
Looking for the perfect stocking stuffer for your transit-loving friend, family member or coworker? Need a little help finding enough gifts to fill eight nights of Hanukkah? Consider the CapMetro Transit Store our very own Santa’s workshop, filled with transit-themed gifts — all under $20! We got a few of our elves (read: marketing staff) to round up their favorite gift ideas for you to choose from. Happy gifting!
1. Wrapping Paper – $9
Not necessarily a gift itself (unless your recipient is a big collector!), our CapMetro-themed wrapping paper is the perfect finishing touch for all your present-giving needs.
2. Bike Seat Covers – $3.99
These CapMetro bike seat covers are perfect for the bike lover in your life! They can use it on their personal bike or for extra care when riding MetroBike.
3. Sunglasses – $3.99
2021 is looking so bright, you’re gonna need a pair of cool sunnies to take you into the next year! We may be biased, but we’re big fans of these color-blocked, reflective CapMetro sunglasses.
4. Canvas Backpack – $8.99
Reusable bags aren’t just the way of the future — they’re the most sustainable (and cool, let’s be honest), option always! This canvas backpack is ideal for grocery trips via transit or bike, making it a great gift for your loved one on-the-go.
5. Socks – $15
Socks are a stocking staple and this super fun Vacay Mode pair goes great with all the sweatpants everyone is rocking this holiday season, don’t you think?
6. Cap-tivities Activity Book Issues 1-3 – $1.50 each
Need a gift for the kiddos in your life? We’ve got the first 3 issues of our Cap-tivities activity book available in print at the Transit Store! (P.S. You can also download all of our digital issues here.)
7. T-Shirts – $10-$15
Who doesn’t love a new t-shirt? The Transit Store carries some of our favorite tees from past CapMetro initiatives + celebrations, any of which make great gifts for Austin-loving friends.
All of these gifts and more can be found at the CapMetro Transit Store, located at 209 W. 9th St. Austin, TX 78701.
This month, Capital Metro launched two fare initiatives aimed at making transit even more accessible and easy to use. The first allows customers to add cash-to-mobile at participating retailers around Austin while the second is testing capping fares for low-income users. Our goal with these new features is that our services are equitable in both use and cost and to ensure that people who can least afford public transportation fares are not paying the most.
Cash to App
The CapMetro App now allows users to add cash for future fares at one of over 200 participating retailers including a number of 7-11, Dollar General, Family Dollar and CVS locations. This initiative helps to better serve customers who do not have a credit card, or would rather not use one, to purchase their tickets in the app by loading cash to a mobile wallet at a retail store without a fee. More retail stores may be added to the program over time.
CapMetro believes that transit is an equity tool and this program aligns with that mission. The fare-capping program, which is currently in the testing stage running for six months from October through April, aims to help customers not pay more than $2.50 per day for Local Service (or $7 for Commuter) and makes riding with CapMetro simpler and more affordable in the long run!
Are you currently enrolled in Medicaid, CHIP, TANF or MAP? Sign up to join our pilot program and receive a free 31-day pass.
Cap-tivities Issue 5 is equal parts groovy and spooky thanks to our javelina friend Javier! Though he considers the world his “home” and follows his favorite bands around the country in his VW bus, he spends most of his days in Austin and uses CapMetro to get around to protect Mother Earth.
Javi is getting ready for Halloween and bringing you along for the ride with a spooky color-by-number, a costume party cut-and-play, spider web mazes and so much more!
Just like getting you where you need to go, we are navigating COVID-19 with care. CapMetro has adapted to the pandemic with enhanced safety and cleaning measures to help you ride without adding extra stress to your trip. Find out more how we’re riding with care.
How CapMetro is addressing COVID-19 safety concerns:
Electrostatic cleaning. This advanced cleaning process sprays electrostatically charged mist throughout the vehicle to ensure surfaces are sanitized.
Physical distancing protocols. In addition to adding plexiglass around the operator and signage prompting riders to “skip a seat,” schedules have also been adjusted to increase service and to help reduce the number of riders per trip.
Cashless payment. The CapMetro App allows you to pay for passes with the in-app digital wallet or using Apple Pay or Google Pay without having to exchange physical money.
Masks for staff and riders. While we encourage you to always remember your mask when leaving the house, CapMetro has them available in case you forget. Face coverings are required for all riders and staff on CapMetro buses and trains.
Vinyl seat upgrades. In addition to our new cleaning technology, we are upgrading our seats from fabric covers to vinyl, making them easier to clean.
Crowded vehicle alerts. Coming soon, our Trip Planner feature on mobile and web will provide alerts for “Crowded Vehicles” (over 50% capacity) to help you plan a safe trip.
How you can ride safely during COVID-19:
Wear a mask when riding and waiting to ride*
Follow physical distancing measures by skipping a seat
Avoid riding at peak times catch an earlier or later trip when possible
Download the CapMetro App to use cashless payment for your passes
Stay at home if you’re feeling sick or experiencing any symptoms of COVID-19
*If you have a disability that affects your ability to wear a face covering, please contact Martin Kareithi, our program manager of accessible services, to request a reasonable modification. Call 512-389-7583 or email firstname.lastname@example.org.
Click here to find more information about our COVID-19 response, along with up-to-date schedule changes. We look forward to seeing you on your next ride!
We’re celebrating back-to-school with a brand new issue of Cap-tivities! This month, our dinosaur stylish friend Saurio is bringing you dino-size fun with activities like a color-cut-play matching game, word puzzles and a tricky I Spy that will really test your eyes.
Saurio, a Shuvosaurus dinosaur from East Austin, will need your help getting around this issue of Cap-tivities because his short arms make it difficult to pick up the crayons!
CapMetro is launching a new all-door boarding pilot that’s intended to speed up your trips and let our riders take advantage of contactless payment options.
Customers using the CapMetro App can board their bus through the rear door and scan their digital pass with new onboard validators.
The pilot starts Wednesday, September 30 and will be active on Route 20 and Route 300 between 7 a.m. and 7 p.m.
We’ve had all-door boarding on our two MetroRapid routes since that service launched in 2014. But we have now begun to install the onboard validators on our MetroBus vehicles and will roll out the availability of all-door boarding moving forward.
The goal is to reduce wait times at each stop as customers board the bus and pay their fares or show their digital passes to the operator.
We hope you enjoy it and keep busy without going stir crazy. Let us know when you’re done with your completed puzzles and colored masterpieces by tagging @CapMetroATX in your social posts and using the hashtag #captivities.