We’ve been re-configuring the offices behind the Transit Store downtown into a great training facility in conjunction with a planned new eligibility process for MetroAccess. The new process will kick in on Nov. 17, and TODAY you can come learn more about it and tour the new MetroAccess Eligibility & Mobility Training Center at an open house, from 3-6 p.m. A second open house takes place this Thursday, Nov. 10, same time and place.
As the new four-step eligibility process will include a functional assessment for some customers, a significant portion of the new training center has been transformed to simulate various environmental conditions that would be faced by an individual trying to use Capital Metro. You may have heard about the indoor training bus, for example, but there is also a simulated bus stop.
In addition to their use determining a person’s eligibility for MetroAccess, the new tools provide us a terrific opportunity to train groups of people how to ride Capital Metro, from planning a trip, finding the bus stop, and boarding the bus and paying the fare.
We hope to see you at one of the events this week. Here’s a video overview regarding the new eligibility process for MetroAccess: