Capital Metro Commemorates 25th Anniversary of the Americans with Disabilities Act With its Ongoing Commitment to Service for All

wheelchair on busThis month marks the 25th anniversary of the Americans with Disabilities Act (ADA), which has greatly improved and expanded accessibility and independence for individuals with disabilities.

Capital Metro Was First in Texas to Achieve 100 Percent Vehicle Accessibility

As the first fully accessible fixed-route bus fleet in Texas, Capital Metro has achieved many milestones since taking delivery of its first lift-equipped buses in 1986. Since then, every Capital Metro vehicle put into service has been 100 percent accessible, with lift, ramp access and “kneeling” capabilities to lower buses to facilitate boarding.

All vehicles provide convenient access and securement areas for passengers who use wheelchairs or other mobility devices, and seating in the front of vehicles is reserved for seniors 65 and over, persons in wheelchairs, or other passengers with disabilities.

BrailleMetroRail trains offer level boarding, spoken onboard announcements and station ticket vending machines featuring Braille and audio features. MetroRapid Route 801 and 803 vehicles are also fully ADA compliant, with push-button annunciators at stations and wheelchair securement areas, equipped with companion seating. Braille signage is now also available at all Local bus stops. Continue reading “Capital Metro Commemorates 25th Anniversary of the Americans with Disabilities Act With its Ongoing Commitment to Service for All”

Bike-N-Ride: Summer Traveling Tips

0137_Brio Photography

This summer is a great time to hit the road with your bike, while trying public transit. We’ve got some helpful tips if you’re bringing your bike along for the first time!

Bikes on the Bus

All full-size buses feature sturdy exterior racks attached to the front of vehicles. Depending on the rack, it may hold two or three bicycles with wheels 20″ or larger. Electric bikes under 55 pounds also fit on the racks.  Spaces are available on a first come, first served basis, and FREE.

How to use the racks? It’s pretty easy – instructions can also be found on the racks themselves, or you can see step by step instructions at capmetro.org/bike.

Folding bikes can be brought into buses at any time (folded); no other bikes are allowed on the bus.

We’re installing 350+ three-position racks on all buses by Fall 2015 (with exception of Express buses). Continue reading “Bike-N-Ride: Summer Traveling Tips”

New MetroAccess Service in Lago Vista

0113As the region’s transit provider, Capital Metro is continuously looking for ways to better serve the communities in our service area. During Capital Metro’s June Service Changes which went into effect June 7, we expanded MetroAccess service to the Lago Vista community. Our paratransit service is now available to eligible riders within three quarters of a mile of the current 214 Northwest Feeder bus route.

This service enhancement opens up transit access for even more people, serving as a complement to Route 214 service from Lago Vista to Lakeline, including Paseo de Vaca and the Lago Vista Park & Ride. Continue reading “New MetroAccess Service in Lago Vista”

Capital Metro Hits Record-Breaking Ridership During SXSW

SXSW2015_InfographicThe numbers are in for Capital Metro rides during SXSW and they’re over the top!

After ten days of extra service to accommodate the estimated 70,000 in attendance, ridership on MetroRapid and MetroRail topped last year’s event by 15 percent.

With 1,700 additional hours of service offered, there was no shortage of traveling options with MetroRapid, MetroRail, MetroAirport and local bus service. Continue reading “Capital Metro Hits Record-Breaking Ridership During SXSW”

Changes in June 2015: Why not Route 20?

June2015_ProposedWebBannerCapital Metro reviews service three times a year in an effort to make adjustments that improve the overall system. As you may know, we’re currently seeking feedback on the proposed changes for June 2015. We’ve been asked why Route 20 isn’t also proposed to provide service to the Mueller H-E-B. We agree that it should.

heboutsideThe quick answer is we want to modify Route 20 so it would also take riders to the Mueller H-E-B area, but unfortunately, some roadways just aren’t ready for our vehicles to operate safely on the street. 

Read on for more details: Continue reading “Changes in June 2015: Why not Route 20?”

Real-Time Bus Departures Are Here!

With GPS-enabled real-time information on all buses and trains, Capital Metro now helps you save time and travel smarter by taking the guesswork out of planning your trip.

View real-time departure information for the next three available bus trips within 45 minutes. Planning a trip further in advance? View scheduled departure times.

Click

Visit “Next Departures” on the mobile site or CapMetro App to count down the minutes until the next bus departure by route, location or stop ID. View our app demo above to see how it works for yourself!

Scan

At your stop? Scan the square barcode on the bus stop sign using a QR reader app for next bus times.

Text

Text (512) 981-6221 (Dadnab) to get departure info via your bus stop ID and quickly receive a reply text with real-time information.

Call

Dial (512) 474-1200 (GO Line) at home or on-the-go to speak with a Customer Service agent to access real-time info based on your route, location or stop ID.

For more information, visit capmetro.org/getreal or call the GO Line at 512-474-1200.

Gear Talk: Connecting with our Cycling Community

bike_loveCapital Metro cares about our cycling community. We recognize there are unique needs when it comes to combining bikes+transit.

We know our cyclist riders need and want safe and simple storage and convenient boarding options on our buses and trains.

Capital Metro wants to support these alternative commuting experiences. That’s why need YOUR input and ideas!

If you are a Capital Metro rider and/or live in the service area, please take a moment to complete this survey and help us continue to improve your travel choices for getting to/from the bus and/or train.

Please join Capital Metro on March 3 as we explore cycling amenities, how to use bike+transit and listen to your feedback on future improvements.

March 3: 5:30-8 p.m.

Cycleast Bike Shop

1619 East Cesar Chavez Street

Visit capmetro.org/bike for more information.

Can’t make it in-person? Check out our webinar!

March 4: 12-1 p.m.

Register now!

Continue reading “Gear Talk: Connecting with our Cycling Community”

New Capital Metro Fares Now in Effect

Beginning yesterday, Capital Metro launched new fare prices for Local, Premium, Commuter, Fares TableMetroAccess and reduced fares.

In the Works – We plan to enhance several of services over the next few years, including the expansion of real-time bus arrival information over the entire system, and offering more frequent service in some high-use transit corridors.

We’re also working on enhancing MetroRail service, with a goal of doubling current capacity and increasing frequency to every 15 minutes during peak hours. A larger, permanent downtown MetroRail station is also in the planning stages.

Reduced fare options – Reduced fares are always available for Single Ride, Day Passes and 31-Day Passes for qualifying riders.

Children five and under with an accompanying adult, and emergency and military personnel in uniform are welcome to ride Capital Metro at no charge.

Capital Metro offers transit savings for businesses, employees and students through its Retail Outlets MapMetroWorks employer and college pass program. Capital Metro will continue its current partnerships with The University of Texas, Austin Community College and the City of Austin to provide access to its services throughout 2015.

Where to buy – New passes are on sale now!

Buy passes at any of the following locations:

New Capital Metro Fares & Service Changes Begin Sunday

Combo_coversFares for Capital Metro will change Jan. 11, as the agency implements the second phase of its board approved fare policy changes adopted in September 2013. Changes are also coming to some Capital Metro bus routes, beginning Sunday, during the agency’s January 2015 Service Changes.

January 2015 Fare Change

Capital Metro will make changes to all pass prices, including the Local base fare which will change by 25 cents to $1.25. Local Day Passes will cost $2.50, 7-Day Passes will cost $11.25 and $41.25 for a 31-Day Pass.

Premium fares will cost $1.75 for a Single Ride, $3.50 for a Day Pass, $16.75 for a 7-Day Pass and $62 for a 31-Day Pass. Commuter fares will cost $3.50 for a Single Ride, $7 for a Day Pass, $27.50 for a 7-Day Pass and $96.25 for a 31-Day Pass.

MetroAccess fares will become $1.75 for a Single Ride, $17.50 for a 10-Ride Booklet and $46.50 for a Monthly Pass. Capital Metro’s RideShare Program also begins new vanpool fares this month.

Pick up the 2015 Fare Change brochure on buses now, visit capmetro.org/FareChange2015 or call the GO Line at 512-474-1200 for more information.

January 2015 Service Changes

On Sunday, Capital Metro will implement changes to downtown routes due to the City of Austin Great Streets reconstruction project, and changes to bus service hours on some Local routes and MetroAccess, meeting demand and expanding service.

Due to a City of Austin Great Streets long-term reconstruction project on Colorado Street between 7th and 10th, Routes 2, 6, 19, and 37 will be rerouted to expand customer access to stops in the southern downtown area, while ensuring minimal impact to service.

Route 30 will be realigned to service Guadalupe and Lavaca up to 12th Street. The route will make two northern and two southern stops through downtown, providing easier connections with other routes.

Service hours for Routes 1, 2, 7, 20, 37 and MetroAccess will be extended to meet demand, operating approximately one hour later on weekends. Riders will be able to access a safe ride home, or make better connections to additional late night service routes (Night Owl and E-Bus).

Additional details on the Capital Metro service change process can be found on capmetro.org/january2015, by calling the GO Line at 512-474-1200 or by picking up a brochure on buses now.

Fare Change 2015

Capital Metro fares will change beginning Sunday, Jan. 11, 2015. This fare change will be the second phase of fare policy changes approved by the board of directors in Sept. 2013.

Get to know your new fare now! Brochures are available on buses, pick one up today, or visit capmetro.org/farechange2015 for more information.

What’s Changing?

Fare Restructure Infographic

Continue reading “Fare Change 2015”