Introducing MetroBike, Austin Bike Rental Powered by CapMetro

At CapMetro, we’re committed to getting you where you need to go, and sometimes a bus or train just can’t take you all the way. That’s why we’re so excited to introduce MetroBike! In a brand new partnership with Austin Transportation Department and Bike Share of Austin, Austin BCycle (the Austin bike rental service you already know and love) is transforming to become a new member of our family of transportation services.

Why bike?

Bikes aren’t just an eco-friendly transit alternative, but serve as a great solution for the parts of your trip that fall between bus or train rides. Just visiting? We highly recommend seeing all of Austin’s beauty by bike, from street art to natural destinations like Lady Bird Lake.

How to book MetroBike

To ride MetroBike, you will need to download both the CapMetro App and the BCycle App. The two apps offer different pass options to help you select the best ride frequency for your needs. Keep in mind that regardless of your pass type, all MetroBikes must be returned to a bike station dock after 60 minutes to avoid additional fees. Once you’ve checked your bike in, feel free to check it back out using the app and continue on your adventure!

Learn more about booking a MetroBike here.

More ways to ride

Head to your CapMetro App to purchase one-day or 31-day passes, which can be bundled with CapMetro bus or rail passes to help you navigate each phase of your trip. Use the BCycle App to pay-as-you-ride or purchase a membership for a day, weekend, month or year.

What’s next for MetroBike?

This partnership is just the beginning and we already have system improvements on the way. Not only will we be expanding the fleet and number of stations, but we plan to fully electrify the MetroBike fleet. With new stations, we aim to provide access to communities beyond the downtown core.

Where can I find more info about MetroBike?

Head over to our website for details about riding MetroBike along with more information about the partnership with BCycle, Austin Transportation Department and Bike Share of Austin.

CapMetro Joins Other Transit Agencies to Commit to Safe Return to Service

The American Public Transportation Association (APTA) is the national trade association for transit agencies. The group coordinates activities among a range of transit providers, offers education opportunities and provides resources on best practices.

In response to the coronavirus pandemic, APTA has surveyed transit users asking what they’re looking for from providers. In response, the association has asked transit agencies and users to support a set of four commitments each.

These commitments show riders what we are doing to ensure their safety and it asks them to play their parts, as well.

For Our Agency:                                                         For Our Customers:

Follow policies and practices based on official guidance from public health experts and agencies.Help riders of diverse ages, needs and abilities to feel safe by following official guidance from public health experts and agencies, and transit agency rules.
Keep transit vehicles clean, disinfected and maintained daily using EPA-approved disinfectants and accepted industry practices.Ask riders to wear face coverings, use hand sanitizer or disinfecting wipes, and minimize touching common surfaces wherever possible.
Communicate timely information about changes in service, and high-density routes and vehicles.Help riders practice physical distancing with other passengers and operators, and make informed choices based on timely information.
Require transit personnel to use face coverings and PPE, and to take leave at the sign of illness or possible exposure to the coronavirus.Request that passengers assess their own health before using transit and to avoid transit if ill or possibly exposed to the coronavirus.

“From the start, the Capital Metro family, using appropriate guidelines, has been laser focused on ways to protect our employees, service providers, customers and communities from the transmission and spread of COVID-19,” says CapMetro VP of Risk and Safety Gardner Tabon. “Our pledge to this international effort further demonstrates Capital Metro’s commitment to continue to keep transit a safe and practicable option.”

To learn more about CapMetro’s services, see our Return with CARE page.

Share Your Feedback on the Capital Metro 2021 Budget Proposal

If you’ve been thinking, “I wonder what CapMetro is planning to do with their budget next year,” now is your chance to find out! It’s time to review Capital Metro’s Proposed Fiscal Year 2021 Budget and we invite you to join us. Financial transparency has never been more important and, seeing as we operate using your tax dollars, we want your insight before we solidify our plans for the coming year.

Due to COVID-19, this year’s proposal discussion will take place virtually. That’s right, you can hear all about our 2021 financial plans from the comfort of your own home! Bring your questions and feedback on Wednesday, August 26 at 3 p.m. as our Director of Budget & Financial Planning provides a walk-through of the proposed Fiscal Year 2021 Budget. Register to join the meeting here and we look forward to hearing from you!

***UPDATE 8/26 at 4:30***

Here’s a Facebook Live recording of the proposed budget presentation.

Cap-tivities with Gracklynne!

Here we are with the latest edition of Cap-Tivities. And this time, Gracklynne graces our cover! (Doesn’t she look great?)

Open it up and you’ll see:

  • Word searches
  • Mazes
  • Capy playing dress up
  • A new tattooed friend!
  • Armie Dillo gettin a bit zen!!
  • And much more!!!

We hope you enjoy it and keep busy without going stir crazy. Let us know when you’re done with your completed puzzles and colored masterpieces by tagging @CapMetroATX in your social posts and using the hashtag #captivities.

Thanks! Stay safe, wear a mask and have fun!

Cap-Tivities Vol. 3 Download

Facebook = Capital Metro

Twitter = @CapMetroATX

Instagram = @CapMetroATX

CapMetro and the Pandemic: July Dashboard

Capital Metro has responded to the coronavirus pandemic with care and dedication to our community.

In the past five months, we’ve provided nearly six million essential trips, delivered more than 550,000 meals to those in need and provided Wi-Fi service in 10 different locations throughout the area.

Check out our July COVID-response Dashboard to see all that we’ve done since mid-March.

Be Patient and Stay Safe: Vehicle and Pedestrian Rail Safety 

Did you know that, according to the National Highway Traffic Administration, a person or vehicle is struck by a train at a highway rail grade crossing every four hours? Trains can’t stop quickly. A freight train that is traveling 55 miles per hour can take more than a mile to stop, even if an emergency application of the brakes is applied.

 

In 2019, Texas ranked as the state with the most collisions in the U.S. with a total of 251 highway-rail grade crossing collisions. As a result, 31 people lost their lives and 123 were injured. Never try to beat a train! Follow these tips to stay safe and help us reduce the number of incidents at rail crossings:

  • Stop if you see flashing red lights
  • Only cross at a highway-rail grade crossing
  • Only cross if gate arms are up, lights have stopped flashing and bells have stopped ringing

In 2019, the state of Texas also ranked as the state with the second highest pedestrian rail trespassing casualties with a total of 100, out of which 44 lost their lives and 56 resulted in  injuries. If you are walking near a train, remember:

  • Only cross at a designated public crossing. Crossing at any other place is trespassing, illegal and dangerous
  • Never walk around or behind lowered gates at a crossing
  • Only cross if gate arms are up, lights have stopped flashing and bells have stopped ringing
  • Look both ways before crossing tracks

Don’t become part of the statistics. Follow these tips and help us reduce the number of highway-rail grade crossing collisions and trespassing casualties. Remember, be patient and stay safe!

Let’s Talk Business

Transit keeps the entire region moving, and CapMetro strengthens that forward momentum by forming partnerships with local businesses and community leaders.

CapMetro is hosting a one-hour event called Accelerate where you’ll hear from  President & CEO Randy Clarke about the economic opportunity that comes from transit investments and how local businesses can earn contracts from CapMetro to help us deliver our service to the community.

You will also hear from special guest Peter Rogoff, CEO of Seattle’s Sound Transit agency and former Administrator of the Federal Transit Administration under President Obama, as he recaps the business opportunities that resulted from a $54 billion bond package in 2016.

At CapMetro, we provide many different ways to work with businesses and we want to make it as easy and efficient as possible. Whether you want to participate in Project Connect procurement opportunities, have a product or service that could be a great fit for the agency or are looking to advertise on one of our buses or rail stations, we want to work with you to make that happen!

Accelerate – Zoom Webinar
Thursday, Aug. 20
10 a.m. to 11:30 a.m.
Register here

Project Connect is our long-range transit plan to transform how we get around our region. The multi-billion dollar investment is an network expansion to serve more communities with better service, including a new light rail system, a downtown transit tunnel that could improve mobility everywhere whether you’re on the train or in your car, new MetroRapid routes and vehicles, a transition to a zero-emissions fleet and much more. Not only will this program transform our transit network, but it will have a significant impact on job creation – with 9,700 local jobs created for every $1 billion invested.

CapMetro & the Pandemic

COVID Response_JuneIn response to the pandemic, CapMetro has worked around the clock to serve the the Austin community and to promote public health. That’s included implementing several measures to ensure the safety of our staff and customers, providing more than 3.6 million trips since the start of quarantine and providing support for vulnerable community members in need.

Staff and Customer Safety

To keep our operating staff and the public safe, we provided staff with gloves, masks and hand sanitizer and required everyone to wear a mask when at CapMetro facilities or riding our services.

Providing Essential Service

  • CapMetro provided 3.6 million necessary trips to grocery stores and medical centers for people traveling to work an essential job.
  • We served 70,000 critical trips for MetroAccess customers.
  • Provided service to more than 250 homeless individuals.

We are so grateful for all of our frontline workers and staff who worked vigorously to serve our community and keep our services safe! We will continue putting the safety of our staff and customers first as we move ahead.

Meal Deliveries 

Our partnerships with H-E-B, Good Apple and Farmshare Austin provided nearly 475,000 meals to vulnerable members of the Austin community through June.

Staying Safe this Summer!

Kick off the summer with a safe 4th of July celebration! We know that the warm weather is exciting but remember to stay safe while having fun. Here are a few tips to help you enjoy 4th of July and the rest of the summer in a safe and secure way.

Keep a distance. There are plenty of things to do outside. However, make sure you are still practicing social distancing by keeping at least 6 feet from other people. If you are going to celebrate, make sure you are taking care of yourself and those around you.

Wear a face covering. Austin-Travis County have recently implemented revised orders which include requiring businesses to enforce the use of face coverings among employees and visitors (with few exceptions). If you will be out in public, including riding CapMetro, remember to bring your face covering with you! We have a tutorial on how to make a face covering at home and tips on how to wear them.

Don’t drink and drive. Did you know that for more than 20 years, drivers with alcohol concentrations over the legal limit have been involved in about one-third of all traffic fatalities in the U.S? Have a plan before taking your first drink! Don’t drive a motor vehicle, bike or scooter if you are impaired. CapMetro offers fare-free service after 5 p.m. on Independence Day. Let us be your sober driver home.

At CapMetro we care about your safety! Let’s take care of each other by following health officials’ recommendations and being safe on the road.

Cap-tivities with Batthew!

Captivities-2

We’re back with another round of Cap-Tivities. And this time, Batthew gets to be our cover star!

Take a gander at what’s on offer and you’ll see:

  • Word searches
  • Mazes
  • Capy lost in space
  • A new friend!
  • Fun with a cardboard tube!!
  • And much more!!!

We hope you enjoy it and keep busy without going stir crazy. Let us know when you’re done with your completed puzzles and colored masterpieces by tagging @CapMetroATX in your social posts and using the hashtag #captivities.

Thanks! Stay safe, wear a mask and have fun!

Cap-Tivities Vol. 2 Download

Facebook = Capital Metro

Twitter = @CapMetroATX

Instagram = @CapMetroATX