CapMetro Fare Initiatives Expand Equity in Austin

This month, Capital Metro launched two fare initiatives aimed at making transit even more accessible and easy to use. The first allows customers to add cash-to-mobile at participating retailers around Austin while the second is testing capping fares for low-income users. Our goal with these new features is that our services are equitable in both use and cost and to ensure that people who can least afford public transportation fares are not paying the most.

Cash to App

The CapMetro App now allows users to add cash for future fares at one of over 200 participating retailers including a number of 7-11, Dollar General, Family Dollar and CVS locations. This initiative helps to better serve customers who do not have a credit card, or would rather not use one, to purchase their tickets in the app by loading cash to a mobile wallet at a retail store without a fee. More retail stores may be added to the program over time.

Fare Capping

CapMetro believes that transit is an equity tool and this program aligns with that mission. The fare-capping program, which is currently in the testing stage running for six months from October through April, aims to help customers not pay more than $2.50 per day for Local Service (or $7 for Commuter) and makes riding with CapMetro simpler and more affordable in the long run!

Are you currently enrolled in Medicaid, CHIP, TANF or MAP? Sign up to join our pilot program and receive a free 31-day pass.

Stay up-to-date on CapMetro news by following us on Twitter, Facebook and Instagram and be sure to download the CapMetro App to take advantage of all our convenient features.

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