Cap Metro Brings Ride-Hailing to Public Transit

Photo of Pickup vehicle by Brandon Guidry

Wanna bring the kids to the Thinkery, the St. John Library Branch or Bartholomew Pool? (They’ve got great water slides.) Capital Metro’s got a new service that’ll help you out with that.

This week, we launched a free ride-hailing bus service called Pickup that allows riders to arrange on-demand transit trips within the Mueller, Windsor Park and Coronado Hills neighborhoods or to Capital Plaza using a mobile app. (Not to mention, Wal-Mart, Reagan High School, and a bunch of other great places.) Because this is a pilot program, we’re only operating in a small section of the city for the timebeing. The service zone ranges from the intersection of Manor Rd. and Airport Blvd. to the I-35 access road north of Rutherford Ln.

Pickup by Cap Metro will be available three days a week: Tuesdays, Thursdays and Saturdays, between 9 a.m. and 6 p.m. It’s free of charge for a limited time during this initial pilot phase.

To access the service, download the app from your app store (both iOS and Android), register for an account and request a trip. Simple as that. Your trip will then be matched with other travelers heading to the same destination, and the Pickup vehicle will arrive within 15 minutes. If you don’t have access to the smartphone app but still want to give it a shot, you can do so by calling 512-369-6200.

The Pickup app was developed in partnership with Via, which operates on-demand ridesharing platforms in New York City, Chicago and Washington, D.C., and licenses its technology to transportation providers globally.

5 thoughts on “Cap Metro Brings Ride-Hailing to Public Transit

  1. Donald Dickson

    Please extend the southern boundary westward to Manor and I-35, or northwestward to 38 1/2 Street and I-35. I was about to say how great this is until I saw that I don’t live in the service area.

    1. Capital Metro

      Unfortunately, that’s not in the plans for this pilot project. We will evaluate its performance over the next several months, though, and proceed from there. We encourage you to give Pickup a shot, if you can, and tell us what you think. Thanks very much for reading and responding. /PJP

  2. Pingback: Why Uber Will Still Dominate – CityLab | | All Breaking News

  3. Please be more open on your evaluations for people with invisible disabilities. Because someone’s disability isn’t apparent doesn’t mean it doesn’t exist. A functional assessment coordinator is not always the person to properly evaluate a neurological condition that can change at any moment.

  4. Gamaliel

    Great new service! I’m excited for what this could bring for future transportation options in the Austin area. If this becomes official I recommend seating be improved with proper seat belts. This service should be added to all the corridors near metro rail stations to increase rail usage and hopefully decrease car traffic.

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