Capital Metro has proposed service changes for August that would affect bus and rail riders. Beginning next week, we are hosting several public and online meetings to gain input on these potential changes.
Why change service? Well, it allows us an opportunity to adjust bus routes and schedules to best meet customer’s needs and improve efficiency of the system.
ServicePlan2020, which was approved by our board of directors just over a year ago, provides the framework for future service changes. The initial phases focus on improving route directness and connectivity. Capital Metro’s Service Guidelines and Standards are another guiding document for service planning.
Other key factors that can lead to service changes include ridership trends, passenger surveys, travel patterns, demographic data, customer feedback, and changes in land use or infrastructure.
All of this information is used to develop service change proposals that are shared with existing and potential customers and fine-tuned based on feedback.
The August 2011 proposal includes cutting underutilized routes or trips and shifting those resources to make improvements in other areas.
MetroRail ridership has been steadily increasing since January; however, the three downtown rail connector routes continue to have low ridership. Currently, less than 25% of MetroRail riders destined to Downtown transfer to a connector route. Many of those rail riders walk, bike or catch other routes. For that reason, we are proposing to eliminate Routes 460, 461 and 462.
Among the potential improvements is consolidation of the ER Enfield Rd (UT) shuttle and Route 18 Martin Luther King. This change would add Saturday service to the Enfield portion of the route. It would also improve connectivity between UT and ACC Rio Grande and establish a direct east/west path across downtown Austin. This proposed change differs slightly from the West Austin route recommendations in ServicePlan2020 because of customer feedback to keep certain services intact.
Another improvement is the proposal to realign Route 100 Airport Flyer from 7th Street to Riverside. Routing within UT and downtown would also be adjusted to improve access to hotels and minimize travel time. A limited number of stops would be added to the Riverside corridor. Weekday service would see an improvement as buses would run every 30 minutes.
We are also recommending realignment of Route 466. This change would provide a direct connection to the ACC Northridge Campus.
Click here for more information on all of the service change proposals, including details on how to provide feedback.
Thanks for riding Capital Metro. We look forward to hearing from you.