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Posts Tagged ‘service change’

By Roberto Gonzalez, Capital Metro Planning

UT ShuttleCapital Metro would like to thank our riders who have taken the time to provide valuable feedback regarding the proposed transition of WL and CR Shuttle route riders to mainline Capital Metro service for Spring 2014 (capmetro.org/Spring2014).

The UT Shuttle system is jointly funded through a partnership between Capital Metro and The University of Texas. Funding for the University’s portion comes from the Student Fee Bill Committee (SSBC) and unfortunately, for the past several years, there has not been an increase to any of the organizations funded through the SSBC based on financial constraints across the University (despite annual rising costs).  Thus, the shuttle system cannot continue to operate at the same levels as before.

Working with the UT Shuttle Bus Committee (a group comprised of students, faculty, staff), Capital Metro staff has developed proposed changes to service in order to match available funding.  The committee must balance the needs of students with the need to provide cost-effective shuttle service that benefits the entire student community (all of whom pay equally into the system).

RouteCRShuttle

The proposal was developed after evaluating shuttle route performance where it was determined that both CR and WL shuttle routes are UT’s lowest-performing routes (measured by ridership and resources expended). In making this determination, Capital Metro used student population data gathered from the University as well as ridership data collected by automatic passenger counters (APC) equipped on shuttle vehicles.  (more…)

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Service Changes Effective Jan. 13

The agency performs a continuous analysis of its service, and makes adjustments three times a year, utilizing feedback obtained from the public prior to each change. Last year saw over a million more bus trips taken than the previous year, a direct result of streamlining and improving connectivity of routes throughout Capital Metro’s 522 square-mile service area.

(Información también en español)

Some of the changes taking place Jan. 13 include a new Domain stop along the #466 Kramer Rail Connector route, updates to routes in the Westgate Mall area to improve connectivity and coverage, improved connectivity to H-E-B and LBJ High School in northeast Austin, and a route extension on the #228 Burleson route to provide access to the new Central Texas Veteran’s Administration Clinic.

The service changes scheduled to begin this Sunday include:

Schedule Adjustments – Capital Metro will improve schedule frequency to the following routes: 

o        18 MLK Jr./Enfield – Weekday frequency will be adjusted to improve schedule reliability. Morning weekday frequency will be reduced due to low ridership.

o        325 Ohlen – Trips will be added during weekday morning and afternoon to address overcrowding. 

Southwest and Southeast Austin – The following changes will be made to improve crosstown service and access to Westgate Mall and ACC Riverside:

o        5 Woodrow/South Fifth – Route will be extended west to Monterey Oaks.

o        238 Westgate Feeder route will be added along Westgate Boulevard, from Westgate Mall to Slaughter.

o        311 Stassney – Route will be extended east along Stassney and Montopolis to ACC Riverside, and shortened to Westgate Mall.

o        338 Lamar/45th – Route will be shortened to Westgate Mall.

Northcross The following route changes will be made to improve access to Northcross and improve bus stop accessibility:

o        3 Burnet/Manchaca – Loop around the Northcross development will be eliminated for southbound buses only.

o        5 Woodrow/South Fifth, 323 Anderson, 325 Ohlen – Route around the Northcross development will be reversed (will run clockwise instead of counterclockwise).

o        19 Bull Creek – Route will be shortened to Northcross and Foster.

Northeast Austin

o        20 Manor/Riverside – Route will be shortened to Manor and Springdale.

o        37 Colony Park – Route will be realigned to Manor, Pecan Brook and Crystalbrook Dr. to improve access to H-E-B and LBJ High School. Millrace and Colony Park segment will be eliminated due to low ridership.

Senior Routes

o        151 Allandale, 161 Delwood – Low ridership segments will be eliminated.

Other route changes:

o        228 Burleson – Route will be extended to provide access to new Central Texans Veteran’s Administration Clinic, located on Metropolis Drive. Smith School Rd. segment will be eliminated due to low ridership.

o        466 Kramer Rail Connector – Route will be extended to provide direct access to the Domain, and minor schedule adjustments will be made to coordinate with Kramer Station MetroRail arrivals/departures.

bus_All changes are in-line with the Capital Metro’s Service Guidelines and Standards.

The Jan. 13 service changes, as well as route schedules and maps, can be found in the Destinations schedule book, available for $3 at the Capital Metro Transit StoreThe Transit Store is located at 323 Congress Ave. in downtown Austin. The guide is also downloadable at no cost on the Capital Metro website.

Additional details of the Capital Metro service change process can be found on the website or by viewing this video. The public can also call the GO Line at 512-474-1200 with questions.

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We need your input!

Capital Metro is proposing changes on several routes in accordance with our Service Guidelines & Standards. These changes are being proposed to improve transit access, efficiency and reliability. These proposals will go before the Capital Metro Board of Directors on September 24, 2012. If approved, these changes would take effect Sunday, January 13, 2013.

Capital Metro is making several changes to routes in South Austin, Northeast Austin, and Northcross areas. Visit our website now for a complete list and maps of the proposed January 2013 service changes and details about how to give us your feedback. The proposed route realignments, extensions and adjustments would improve efficiency, service coverage and increase ridership without an increase in cost.

We want to hear from you! All riders are encouraged to join public involvement opportunities listed below and provide your feedback. Capital Metro will conduct a series of public meetings, a webinar and public hearing. See our service change webpage for schedule details. Become involved, join the conversation and comment on specific proposals in efforts to provide effective services that meet the Austin area’s transportation needs!

Upcoming Public Involvement Dates:

Sept. 4, 2012, 12:00 – 2 p.m.
Capital Metro Transit Store, 323 Congress Ave.
Served by downtown routes

Sept. 4, 2012, 4:00 – 6:00 p.m.
North Village Branch Library
2505 Steck Ave
Served by routes 3, 325

 Sept. 5, 2012, 6:00 – 8:00 p.m.

University Hills Branch Library, 4721 Loyola Ln.

Served by routes 20, 37, 323

Sept. 5, 2012, 6:00 – 8:00 p.m.
ACC South Austin Campus, 1820 W. Stassney Ln.
Served by routes 3, 311

Webinar

Sept. 7, 2012, 12:00 p.m.
Sign-up today

If you require captioning to participate in this event, please select the link below. You may need to resize the window to view both the caption and the presentation simultaneously.

Link to webinar caption service

Public Hearing with the Capital Metro Board

 Sept. 17, 2012, 5:00 p.m.

Capital Metro Headquarters, 2910 E. 5th Street
Served by routes 17, 300

For opportunities to continue providing input to our system, please visit capmetro.icanmakeitbetter.com, email feedback@capmetro.org, or call 512-474-1200.

Thank you for riding Capital Metro!

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Three times a year, Capital Metro looks at what can be done to better our overall transit system. Starting Sunday, Aug. 19, Capital Metro will introduce changes to service, designed to create more efficient routes and improve overall system service. Capital Metro constantly analyzes routes and evaluates customer feedback. Three times a year, Capital Metro makes these needed changes that are in accordance with Capital Metro’s Service Guidelines and Standards to create a better system.

Service changes will include:

Route Realignments  Capital Metro will realign two services:

o        30 Barton Creek  Will no longer service the Barton Hills/Hollow Creek neighborhood due to low ridership. Frequency in the Spyglass neighborhood will be improved from 70 to 35 minutes.

o        323 Anderson  Will be realigned from Ed Bluestein to Springdale and Tuscany to improve coverage.

Night Owl Routes  Several routes will be realigned to improve directness and reduce travel time. Frequency will be improved on routes 483, 484, 485 and 486. Night Owl service will no longer be available along south Manchaca, west William Cannon, South 1st, Braker, Springdale, 7th and Cesar Chavez due to low ridership.

o        481 Night Owl North  Will be renamed 481 Night Owl North Lamar.

o        482 Night Owl East  Will be consolidated with Route 485 Night Owl Cameron. (Refer to new Route 485 for more details)

o        483 Night Owl Southeast  Will be realigned to Riverside, Burton, Oltorf and Wickersham. Frequency will be improved from 60 to 30 minutes. Route will be renamed 483 Night Owl Riverside.

o        484 Night Owl S. Lamar/S. 1st  Will be realigned to serve only the South Lamar area. Frequency will be improved from 60 to 30 minutes. Route will be renamed 484 Night Owl South Lamar.

o        485 Night Owl Cameron  Will be realigned to Rosewood, Airport, Mueller, 51st, Cameron and Rutherford (Wal-Mart). Frequency will be improved from 60 to 30 minutes.

o        486 Night Owl Dove Springs  Will be realigned to South Congress, Stassney, PleasantValley and William Cannon. Frequency will be improved from 60 to 30 minutes. Route will be renamed 486 Night Owl South Congress.

UT Shuttles  Route and schedule adjustments will be made to the following University of Texas Shuttles:

o        641 EC East Campus  Midday frequency will be reduced from 7 to 10 minutes during fall and spring semesters.

o        652 PRC Pickle Research Campus  Frequency will be reduced from 35 to 60 minutes during fall and spring semesters. Route will be realigned within the Pickle Research campus.

o        675 WL Wickersham Lane– Midday frequency will be reduced from 15 to 20 minutes during fall, spring and finals.

Minor schedule adjustments will be made to the following routes to improve reliability:

o        4 Montopolis

o        7 Duval/Dove Springs

o        19 Bull Creek

o        30 Barton Creek

o        101 N. Lamar/S. Congress

o        151 Allandale

o        243 Wells Branch

o        323 Anderson

o        338 Lamar/45th

o        383 Research

o        466 Kramer

Select school-related trips will be reinstated or added to the following routes:

o        4 Montopolis

o        5 Woodrow/South Fifth

o        7 Duval/Dove Springs

o        300 Govalle

o        325 Ohlen

o        331 Oltorf

o        333 William Cannon

o        E-Bus routes, 410, 411 and 412

All of the changes, in addition to route schedules and maps, can be found in the Destinations schedule book, available for $3 at the Capital Metro Transit Store. The Transit Store is located at 323 Congress Avenue in downtown Austin. The guide is also downloadable at no cost on the Capital Metro website.

Details on the service change process can also be found on the Capital Metro website or by viewing this video.

August 2012 Service Change details also available in Spanish. (En Español)

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Last week, we met with riders at several public meetings and the first of two public hearings about the fall 2010 service change proposal. We heard a lot of constructive, valuable feedback, and the planning team has made a few revisions to its proposal.

Revisions are being made to the original proposals regarding routes 37, 171, 243, 320, and 383–details behind the jump.  There are still two opportunities to talk to staff and to the board about the proposed changes prior to the board taking a vote on April 26. Tomorrow, there’s a public meeting at the Twin Oaks Library, 2301 S. Congress, 5:30-7 p.m. (Routes served by Routes 1L/1M, 101, 331). A second public hearing takes place on Thursday at noon, at Capital Metro’s headquarters, 2910 E. 5th Street (Served by Routes 17 and 300).  (more…)

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