“You can’t expect to meet the challenges of today with yesterday’s tools and expect to be in business tomorrow.” That famous (but unattributed) quote is what I thought of when our MetroAccess staff gave a progress report to our operations and planning committee this month. We have been systematically reinventing the service over the past two years, [...]
Posts Tagged ‘ADA’
MetroAccess: Change is good
Posted in accessibility, customer service, MetroAccess, tagged Accessibility, ADA on September 27, 2011 | Leave a Comment »
A bus in an office
Posted in MetroAccess, tagged ADA, travel training on July 25, 2011 | 3 Comments »
MetroAccess rider (and future MetroBus rider) Krystal Cates is thrilled to be a new resident of Austin. Two months ago, she moved here from Liberty Hill to have better job and transportation access. She’s still on the lookout for a great job, but she’s loving the transportation choices she has now. In Liberty Hill, Krystal [...]
MetroAccess happenings
Posted in accessibility, Capital Metro news, MetroAccess, tagged ADA, paratransit on November 17, 2010 | 2 Comments »
In September, the Capital Metro board approved several policy changes to the MetroAccess paratransit program that provides transportation to those who cannot use fixed-route transit due to their disabilities. The policies will be phased in over time. The first policy to change will be the open return policy. Beginning Dec. 1, customers who need an [...]
Mobility Training helps people be more independent, feel confident on the bus
Posted in accessibility, MetroAccess, tagged ADA on July 27, 2010 | 7 Comments »
Austinite and Capital Metro rider Anna Meisel has expanded her transportation options over the past few months thanks to Capital Metro’s free mobility training program. Every Thursday, Anna meets with Transportation Travel Trainer Vivian Picow for one-on-one training that has helped Anna become a confident bus rider to get to several places she enjoys for [...]
Happy Anniversary, ADA!
Posted in accessibility, tagged ADA on July 26, 2010 | 2 Comments »
The following was written by community activist and retired Capital Metro employee Nancy Crowther. Read more from Nancy in today’s Austin American-Statesman. *********** Once upon a time in America there was a wee little community of people with disabilities. They were called “the handicapped.” The phrase ‘handicapped” actually comes from a law passed in England [...]
We Will Ride!
Posted in accessibility, tagged ADA on July 23, 2010 | 3 Comments »
It’s hard to believe that buses didn’t always have wheelchair lifts, but even as late as the last decade, you couldn’t be assured you’d be able to board the bus if you were on wheels. A key victory for mobility advocates was the provision in the Americans with Disabilities Act of 1990 that mandated that [...]
CapMetroRail Twitter Updates
- Congress Avenue Mile, UT Commencent, and Viva Streets detours this weekend #constantcontact conta.cc/Kki11O 2 days ago
CapMetroNews Twitter Updates
- Join us tomorrow for @VivaStreetsATX a new festival where a car-free street becomes your playground! We’ll be there ^MA 7 hours ago
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