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Archive for the ‘serviceplan2020’ Category

June2014-Proposed-Service-Change-Web-BannerBy Celso Baez, Community Involvement Specialist

We’ve recently heard some feedback from our riders about our proposal to move MetroBus routes currently operating on Congress Avenue onto the Guadalupe/Lavaca corridor. Most of us have experienced congestion on Congress Avenue, whether on a bus or in a private automobile. Sometimes it’s faster to walk to get through downtown due to all the traffic, especially during a special event.

Why are we considering route changes on Congress?

Congress Avenue has several challenges that hamper safety, bus operations, and the comfort of our customers. Our goals for improving downtown service are based on Service Plan 2020, our long range plan for improving service.

Angled Parking

Angled parking and chronic congestion along the Congress Avenue corridor make it challenging for our vehicles to operate safely. Safety is our number one priority at Capital Metro, and moving most MetroBus routes off of Congress Avenue and onto Guadalupe and Lavaca streets would make service safer for our customers by reducing collisions with private automobiles.

june-atstopFrequent Stops

Many of our customers have experienced the high number of stops on Congress that make it difficult for our vehicles to pass—leading to a wall of buses slowly moving down the street. By moving all remaining routes, except Route 100 MetroAirport Flyer, from Congress Avenue, Colorado and Brazos streets onto the Guadalupe and Lavaca corridor, local service will be able to move through downtown Austin several minutes faster, utilizing the transit priority lanes. In addition, transfers would be made easier while improving connections with MetroRapid and MetroRail.

Ridership

Approximately 13,000 bus passengers travel to downtown Austin on a daily basis. About 80 percent of those passengers transfer to another route. Downtown Austin is the final destination for the remaining 3,200 daily passengers (20 percent), with about half of those coming from commuter or flyer routes. A large number of commuter and flyer route customers walk from Guadalupe Street / Lavaca Street to Congress Avenue. A large number of routes through downtown Austin are “through-routed”, i.e. they do not terminate in downtown but continue from one end of downtown to another. Approximately 3,600 daily passengers travel through downtown on a through-routed bus. Moving most MetroBus routes onto the Guadalupe/Lavaca corridors would make the majority of downtown trips easier for our customers. We realize that for some, walks would be made longer; however Capital Metro has tried mitigating the impact by realigning routes 7, 20, and 17 to better accommodate our riders. With projects like Austin B-cycle, which provides a network of 24 hour/day, on demand bicycle stations to the urban core and the City of Austin’s Great Streets initiative which aims at improving the quality of downtown streets and sidewalks, walks to Congress Avenue from Guadalupe and Lavaca streets and vice versa are much more pleasant.

Special Event Detours

We all know how congested Congress Avenue becomes during a special event. Special event detours significantly disrupt transit service for our customers who rely on our system to get to work, school, and other priority destinations. Operating all local routes on the G/L corridor would reduce special events detours; alleviate congestion on Congress Avenue, thereby making service more efficient. This was evidenced by how successful service operated during SXSW and Formula One, when Capital Metro moved most MetroBus routes on the G/L corridor.

Stop Amenities

Historic and landmark preservation measures on the Congress Avenue corridor prevent Capital Metro from enhancing our existing bus stops. While the sidewalk is wide, there are no additional passenger amenities we are capable of providing. Moving most MetroBus routes onto G/L would allow us to add amenities such as benches and shelters otherwise not possible on Congress Avenue, providing a better customer experience for our riders.

forumHow to Share Your Feedback

Please keep giving us your feedback and commenting on our proposals—we want to hear from you! All riders are encouraged to participate in our public involvement opportunities listed below. Capital Metro will conduct a series of public meetings, and a public hearing. See our service change webpage for schedule details. Become involved, join the conversation and comment on specific proposals in efforts to provide effective services that meet the Austin area’s transportation needs!

View the recent webinar:

Share your comments and send any questions to feedback@capmetro.org.

Upcoming Public Involvement Dates:

Public Meetings

March 4, 12:00 noon – 1:00 p.m.

Capital Metro Transit Store, 209 W. 9th | Served by all downtown Local bus routes, MetroRapid 801

March 5, 12:00 noon – 1:00 p.m.

Capital Metro Transit Store, 209 W. 9th | Served by all downtown Local bus routes, MetroRapid 801

March 6, 3:30 – 6:00 p.m.

Capital Metro Transit Store, 209 W. 9th | Served by all downtown Local bus routes, MetroRapid 801

Online Discussion Forum

ideas.capmetro.org

Email

Feedback@capmetro.org

Social Media 

Facebook | Twitter

Public Hearing

March 17, 12:00 noon

Capital Metro Headquarters, 2910 E. 5th St. | Served by Local routes 17, 300

For more information on the proposed summer 2014 changes, including maps of the proposed areas, visit capmetro.org/summer2014. Details can also be found by viewing this video or by calling the GO Line at 512-474-1200.

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Capital Metro has partnered with other transit agencies in the central Texas region, like the City of Austin, CAMPO and the Lone Star Rail District to create a plan for regional high-capacity transit.

What would that look like?

Imagine a series of components like urban rail, commuter rail (like MetroRail), Rapid service, and express lanes where all services support one another in a network, easing access throughout the region.

Sounds nice, right? Well, it looks even better. Check out this detailed vision map with all the system elements to help you share our vision for how to create a connected central Texas.

vision_map

(Download PDF version)

Now, you too can view the full details of the Project Connect transportation plan and partnership at ConnectCentralTexas.com.

But, wait there’s more!

Well, now that the vision has come together, the partners want your feedback. What do you think?

It’s your chance to share your thoughts at any of the following opportunities:

Tuesday, Feb. 19, 5 – 8 p.m. Seton Medical Center Hays (Cafeteria), 6001 Kyle Parkway, Kyle, TX.

Wednesday, Feb. 20, 11 a.m. – 1 p.m. Austin Energy (Assembly Room); 721 Barton Springs Road, Austin, TX.

Wednesday, Feb. 20, 5 – 8 p.m. Williamson Conference Center, 209 N. IH-35 Frontage Road, Round Rock, TX.

Tuesday, Feb. 26, 12 – 1 p.m. Webinar – Register online at ConnectCentralTexas.com/get-involved.

The Project Connect partners also invite the public to participate in an ongoing online discussion regarding the regional transit vision.

Reasonable modifications and equal access to communications are provided upon request.  Please call 512-369-6201 or email info@ConnectCentralTexas.com for more information.

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DP

We’ve crunched all the numbers for 2012, and here’s the bottom line: Capital Metro knocked it out of the park in 2012.

During 2012, we provided an average 112,000 rides each weekday—enough passengers to completely fill both the Darrell K. Royal-Texas Memorial Stadium and Disch-Falk Field combined.

The proof that central Texans are choosing Capital Metro as a preferred way to get around lies in our numbers–in 2012 we provided over 34 million boardings–more trips than the population of Texas!

Across the nation, more people are turning to public transit as the preferred transportation choice, but Capital Metro’s growth rate far exceeds the national trend. Here at home, our fixed-route bus ridership is boasting a 22-month growth streak, and MetroRail ridership has tripled in two years.

See the growth in our bus ridership for yourself–2011 compared to 2012 below:

PR2


2012 was a big year for MetroRail too! We’ve got more people riding the rails every single day with an average 2,200 boardings each weekend.

In 2012, MetroRail hit a milestone of its one millionth passenger trip, and ridership increased nearly 50 percent in 2012 over 2011.

Rail’s popular! See the ridership spike:

PR1

Capital Metro made progress in 2012 by analyzing service and making changes towards creating a more efficient system.

Going into 2013, we’re excited to keep  driving progress by working hard at planning for the region’s future with high-capacity transit solutions, like MetroRapid, that will move more people at less cost and with less impact to the environment.

We are also focused on the regional planning effort, Project Connect, that has developed a high-capacity transit vision to keep all of us in Central Texas moving and connected.

How are we driving progress? Check out this super sweet video that breaks it down:

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In the transit business, one of the most common ways to evaluate how well a route is doing is by measuring its productivity. There are several ways to measure a route’s productivity, such as cost per rider, riders per mile, etc. One measure that we use often around here is riders per hour, which is the number of people that ride a route per hour of service provided. For example, if 30 passengers ride a route that operates for two hours, the productivity is 15 passengers per hour.

So, what are Capital Metro’s most productive MetroBus routes?

1) Route 1L/1M (39 passengers per hour) – Continuously ranks 1st or 2nd in terms of productivity, which is one of the reasons why Lamar Boulevard, Guadalupe Street and South Congress Avenue were selected as the alignment for our first MetroRapid route.
2) Route 300 (37.5 passengers per hour) – Connects North Lamar Transit Center and South Congress Transit Center and serves many ridership generators including MetroRail stations, Reagan High School, multiple HEB grocery stores, and a Walmart.
3) Route 20 (37.1 passengers per hour) – Serves the very busy and growing Riverside corridor, as well as Manor Road.
4) Route 331 (36.7 passengers per hour) – Operates between ACC Riverside and Westgate Mall, mostly along Oltorf. ACC Riverside and Travis High School are major ridership generators. When they are in session, Route 331 can outperform Route 1L/1M.
5) Route 325 (35 passengers per hour) – Connects the densely populated Rundberg corridor with two shopping areas: Northcross Mall and the Walmart Shopping Center at Rutherford. It also has the highest percentage of Spanish-speaking passengers by far (44%).
6) Route 7 (33.8 passengers per hour) – Experienced ridership growth after it was extended to the St. John’s neighborhood in August 2010. Also serves the Dove Springs area in southeast Austin.

Did you notice that half of the highest performing routes listed above are local routes serving downtown and the other half are crosstown routes bypassing downtown? This reflects people’s changing travel patterns. Not everyone works, shops, or seeks medical services in downtown anymore. The implementation of Capital Metro’s ServicePlan 2020 has done a good job of meeting these changing patterns and improving overall productivity on our bus routes.

Service planning doesn’t only pay attention to our most productive routes, we also monitor the least productive routes. We then evaluate ways to improve productivity including rerouting, restructuring with surrounding routes, changing frequency or hours of service. To get a better idea of how we evaluate routes and make changes, check out the recording of our Service Standards & Guidelines and Spring Service Analysis webinars.

See you on the bus.

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Last week, we met with riders at several public meetings and the first of two public hearings about the fall 2010 service change proposal. We heard a lot of constructive, valuable feedback, and the planning team has made a few revisions to its proposal.

Revisions are being made to the original proposals regarding routes 37, 171, 243, 320, and 383–details behind the jump.  There are still two opportunities to talk to staff and to the board about the proposed changes prior to the board taking a vote on April 26. Tomorrow, there’s a public meeting at the Twin Oaks Library, 2301 S. Congress, 5:30-7 p.m. (Routes served by Routes 1L/1M, 101, 331). A second public hearing takes place on Thursday at noon, at Capital Metro’s headquarters, 2910 E. 5th Street (Served by Routes 17 and 300).  (more…)

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Earlier this month, I began a discussion online about ServicePlan2020. This coming Monday, Feb. 22, our board will be considering adopting this comprehensive plan that will guide our service changes over the next several years.

ServicePlan2020 attempts to strike a balance between a lot of key factors. At Capital Metro, we believe (and ServicePlan2020 supports the idea) that this community would benefit from an enhanced public transportation system with more coverage, frequency, route directness and hours of service. Yet we don’t have the means to deliver all of that within the available budget.

For example, the Bus Rider’s Union provided some very thoughtful input into the process early on, proposing a grid-like system of routes blanketing Central Austin with 24-hour service, and better yet with all routes operating once every 15 minutes! Cool idea that makes a lot of sense. However, when we ran the network through a preliminary cost analysis, we found that it would cost about 2.5 times more to operate than our current system. Capital Metro simply could not run such a system under our current funding structure.

The reality, then, is that some fundamental tradeoffs have to occur to balance things out, just as is the case at transit agencies across the country. Consider the following perspective, which is elaborated much more fully by transit planner Jarrett Walker on the Human Transit Blog:  transit is expected to fulfill not one, but two primary objectives. (more…)

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Earlier this year, Capital Metro initiated a comprehensive analysis of our entire bus system that will result in a 10-year service plan.

Two  advisory committees (technical and community) representing regional stakeholders have provided valuable guidance and feedback on the early work of ServicePlan2020. Initial concepts focus on improved efficiency, more direct service to key destinations, and simplified operations in Downtown.

For more detailed information, visit the project website or attend any of the five open houses being held across the area next week. Let us know what you think via email or in person next week. Your feedback will help shape our future bus system.

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Capital Metro’s bus service is going under the microscope. Capital Metro: ServicePlan2020 is a comprehensive operational analysis of every aspect of Capital Metro’s bus service. The resulting recommendations will become our roadmap for growth over the next 10 years.

Most big transit agencies do some kind of major analysis of their services and routes periodically. It’s a beneficial process, as routes tend to morph over time into a spaghetti bowl. A relevant example is the ‘Dillo routes before they were streamlined last year. Likewise, it’s an opportunity to thoroughly examine procedures and generally improve the system.

Capital Metro is way overdue for this type of mid-range planning. Some of the legwork for ServicePlan2020 has already been completed. Last year, Capital Metro completed a market segmentation study that yielded a considerable amount of information about rider demographics, barriers to riding, and what people like and don’t like about us. That info is one dimension of the analysis. Other factors to be included are: existing system conditions (what works and what doesn’t) and community participation and feedback.

ServicePlan2020 makes progress this week when two stakeholder committees convene and begin their work, analyzing various service aspects and identifying unmet needs. A Technical Advisory Committee (made up of planner types from allied transportation entities) and a Community Advisory Committee (representative of riders and community groups who have a key stake in public transportation) will meet periodically over the course of the year to refine ServicePlan2020. We want your involvement, too, and we’ll post updates and open house meeting information here as things go along.

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