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Archive for the ‘planning’ Category

803_3 (2)Changes are coming to some Capital Metro bus routes beginning Sunday, Aug. 24.

Capital Metro will implement changes including the start of MetroRapid Route 803 service along Burnet/South Lamar, and other changes designed to maintain system efficiency and address seasonal demand.

In addition to the new MetroRapid route, other changes include extending Routes 3 Burnet/Manchaca and 10 South First/Red River to Southpark Meadows, making schedule adjustments to Route 3, transitioning The University of Texas PRC Shuttle to mainline service, making school related service adjustments and relocating the downtown E-Bus stop.

Capital Metro reviews service three times a year, analyzing performance and proposing potential adjustments to improve service by utilizing public feedback collected prior to each change. Capital Metro’s tri-annual service changes coincide with school and university calendars. All changes are in accordance with Capital Metro’s Service Guidelines and Standards.

10 (2)Information on the fall 2014 Service Changes, as well as route schedules and maps, can be found in the Destinations schedule book, available for $3 at the Capital Metro Transit Store. The Transit Store is located in downtown Austin at 209 West 9th Street. The guide is also available for download at no cost on the Capital Metro website.

Additional details of the Capital Metro service change process can be found on the fall 2014 Service Change webpage, by calling the GO Line at 512-474-1200 or by viewing this video.

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0021-Brio PhotographyCapital Metro’s new MetroRapid Route 803 fleet will hit the streets of Austin in full force on Tuesday, July 15, in preparation for the launch of the second line of MetroRapid service on August 24.

The field test will take place from 4:30 a.m. to 8:30 p.m. and will cover the entire 15-mile length of Route 803. The distinctive red and silver vehicles will travel along North Burnet and South Lamar from The Domain to Westgate Mall via UT and downtown. Although the vehicles will stop at all stations (12 shared downtown with Route 801), passengers will not be able to board.

Destinations along the future route? The UT Research Campus (JJ Pickle), The Domain, Central Market North, Seton Medical Center, the museum district, ACC Rio Grande, downtown Austin, the University of Texas main campus, the State Capitol, Barton Springs/Zach Scott Theater, Seaholm and Westgate Mall.

Route 803 will complement the existing service on Route 3, providing more frequent service to the same area, and convenient connections to MetroRapid 801 service and other bus routes downtown. Features of the service include covered and well-lit high-tech stations offering real-time arrival information, and upgraded vehicles with enhanced interiors and free onboard Wi-Fi.

MetroRapid Route 801 North Lamar/South Congress began service Jan. 26, 2014 and operates using 60-foot vehicles.

For more information about MetroRapid service, its amenities, route maps and more, visit capmetro.org/metrorapid.

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June2014-Proposed-Service-Change-Web-BannerBy Celso Baez, Community Involvement Specialist

We’ve recently heard some feedback from our riders about our proposal to move MetroBus routes currently operating on Congress Avenue onto the Guadalupe/Lavaca corridor. Most of us have experienced congestion on Congress Avenue, whether on a bus or in a private automobile. Sometimes it’s faster to walk to get through downtown due to all the traffic, especially during a special event.

Why are we considering route changes on Congress?

Congress Avenue has several challenges that hamper safety, bus operations, and the comfort of our customers. Our goals for improving downtown service are based on Service Plan 2020, our long range plan for improving service.

Angled Parking

Angled parking and chronic congestion along the Congress Avenue corridor make it challenging for our vehicles to operate safely. Safety is our number one priority at Capital Metro, and moving most MetroBus routes off of Congress Avenue and onto Guadalupe and Lavaca streets would make service safer for our customers by reducing collisions with private automobiles.

june-atstopFrequent Stops

Many of our customers have experienced the high number of stops on Congress that make it difficult for our vehicles to pass—leading to a wall of buses slowly moving down the street. By moving all remaining routes, except Route 100 MetroAirport Flyer, from Congress Avenue, Colorado and Brazos streets onto the Guadalupe and Lavaca corridor, local service will be able to move through downtown Austin several minutes faster, utilizing the transit priority lanes. In addition, transfers would be made easier while improving connections with MetroRapid and MetroRail.

Ridership

Approximately 13,000 bus passengers travel to downtown Austin on a daily basis. About 80 percent of those passengers transfer to another route. Downtown Austin is the final destination for the remaining 3,200 daily passengers (20 percent), with about half of those coming from commuter or flyer routes. A large number of commuter and flyer route customers walk from Guadalupe Street / Lavaca Street to Congress Avenue. A large number of routes through downtown Austin are “through-routed”, i.e. they do not terminate in downtown but continue from one end of downtown to another. Approximately 3,600 daily passengers travel through downtown on a through-routed bus. Moving most MetroBus routes onto the Guadalupe/Lavaca corridors would make the majority of downtown trips easier for our customers. We realize that for some, walks would be made longer; however Capital Metro has tried mitigating the impact by realigning routes 7, 20, and 17 to better accommodate our riders. With projects like Austin B-cycle, which provides a network of 24 hour/day, on demand bicycle stations to the urban core and the City of Austin’s Great Streets initiative which aims at improving the quality of downtown streets and sidewalks, walks to Congress Avenue from Guadalupe and Lavaca streets and vice versa are much more pleasant.

Special Event Detours

We all know how congested Congress Avenue becomes during a special event. Special event detours significantly disrupt transit service for our customers who rely on our system to get to work, school, and other priority destinations. Operating all local routes on the G/L corridor would reduce special events detours; alleviate congestion on Congress Avenue, thereby making service more efficient. This was evidenced by how successful service operated during SXSW and Formula One, when Capital Metro moved most MetroBus routes on the G/L corridor.

Stop Amenities

Historic and landmark preservation measures on the Congress Avenue corridor prevent Capital Metro from enhancing our existing bus stops. While the sidewalk is wide, there are no additional passenger amenities we are capable of providing. Moving most MetroBus routes onto G/L would allow us to add amenities such as benches and shelters otherwise not possible on Congress Avenue, providing a better customer experience for our riders.

forumHow to Share Your Feedback

Please keep giving us your feedback and commenting on our proposals—we want to hear from you! All riders are encouraged to participate in our public involvement opportunities listed below. Capital Metro will conduct a series of public meetings, and a public hearing. See our service change webpage for schedule details. Become involved, join the conversation and comment on specific proposals in efforts to provide effective services that meet the Austin area’s transportation needs!

View the recent webinar:

Share your comments and send any questions to feedback@capmetro.org.

Upcoming Public Involvement Dates:

Public Meetings

March 4, 12:00 noon – 1:00 p.m.

Capital Metro Transit Store, 209 W. 9th | Served by all downtown Local bus routes, MetroRapid 801

March 5, 12:00 noon – 1:00 p.m.

Capital Metro Transit Store, 209 W. 9th | Served by all downtown Local bus routes, MetroRapid 801

March 6, 3:30 – 6:00 p.m.

Capital Metro Transit Store, 209 W. 9th | Served by all downtown Local bus routes, MetroRapid 801

Online Discussion Forum

ideas.capmetro.org

Email

Feedback@capmetro.org

Social Media 

Facebook | Twitter

Public Hearing

March 17, 12:00 noon

Capital Metro Headquarters, 2910 E. 5th St. | Served by Local routes 17, 300

For more information on the proposed summer 2014 changes, including maps of the proposed areas, visit capmetro.org/summer2014. Details can also be found by viewing this video or by calling the GO Line at 512-474-1200.

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By Roberto Gonzalez, Capital Metro Planning

UT ShuttleCapital Metro would like to thank our riders who have taken the time to provide valuable feedback regarding the proposed transition of WL and CR Shuttle route riders to mainline Capital Metro service for Spring 2014 (capmetro.org/Spring2014).

The UT Shuttle system is jointly funded through a partnership between Capital Metro and The University of Texas. Funding for the University’s portion comes from the Student Fee Bill Committee (SSBC) and unfortunately, for the past several years, there has not been an increase to any of the organizations funded through the SSBC based on financial constraints across the University (despite annual rising costs).  Thus, the shuttle system cannot continue to operate at the same levels as before.

Working with the UT Shuttle Bus Committee (a group comprised of students, faculty, staff), Capital Metro staff has developed proposed changes to service in order to match available funding.  The committee must balance the needs of students with the need to provide cost-effective shuttle service that benefits the entire student community (all of whom pay equally into the system).

RouteCRShuttle

The proposal was developed after evaluating shuttle route performance where it was determined that both CR and WL shuttle routes are UT’s lowest-performing routes (measured by ridership and resources expended). In making this determination, Capital Metro used student population data gathered from the University as well as ridership data collected by automatic passenger counters (APC) equipped on shuttle vehicles.  (more…)

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Capital Metro has partnered with other transit agencies in the central Texas region, like the City of Austin, CAMPO and the Lone Star Rail District to create a plan for regional high-capacity transit.

What would that look like?

Imagine a series of components like urban rail, commuter rail (like MetroRail), Rapid service, and express lanes where all services support one another in a network, easing access throughout the region.

Sounds nice, right? Well, it looks even better. Check out this detailed vision map with all the system elements to help you share our vision for how to create a connected central Texas.

vision_map

(Download PDF version)

Now, you too can view the full details of the Project Connect transportation plan and partnership at ConnectCentralTexas.com.

But, wait there’s more!

Well, now that the vision has come together, the partners want your feedback. What do you think?

It’s your chance to share your thoughts at any of the following opportunities:

Tuesday, Feb. 19, 5 – 8 p.m. Seton Medical Center Hays (Cafeteria), 6001 Kyle Parkway, Kyle, TX.

Wednesday, Feb. 20, 11 a.m. – 1 p.m. Austin Energy (Assembly Room); 721 Barton Springs Road, Austin, TX.

Wednesday, Feb. 20, 5 – 8 p.m. Williamson Conference Center, 209 N. IH-35 Frontage Road, Round Rock, TX.

Tuesday, Feb. 26, 12 – 1 p.m. Webinar – Register online at ConnectCentralTexas.com/get-involved.

The Project Connect partners also invite the public to participate in an ongoing online discussion regarding the regional transit vision.

Reasonable modifications and equal access to communications are provided upon request.  Please call 512-369-6201 or email info@ConnectCentralTexas.com for more information.

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Capital Metro changes service three times a year, in conjunction with UT and AISD academic calendars. The following is a summary of proposed changes for June 2012:

Summer reductions – UT Shuttle service is reduced during the summer to reflect ridership and enrollment. Ebus service and select trips targeting high-ridership middle schools are suspended until August.

MetroRail schedule adjustment – 1 morning round-trip and 1 afternoon round-trip would be added (including a much-desired 5:55pm Downtown departure). A midday trip would be shortened from Lakeline to Howard to accommodate freight rail. Travel times would also be reduced by 15 percent.

Route realignment to improve customer access – CR Cameron Rd shuttle would be realigned to the Mueller redevelopment (Dell Pediatric Research Institute and Moasic Apartments). Route 18 MLK, Jr./Enfield would be realigned out of MLK Station. A stop would be added at MLK at Alexander Ave.

Schedule adjustments due to high ridership – Saturday frequency on Route 1L/1M North Lamar/South Congress would be improved from 16-20 to 13-18 minutes. This improvement will benefit many weekend customers. It’s important to note that service improvements to Route 1L/1M North Lamar/South Congress on Saturdays would be made possible by the following service reductions:

Schedule adjustments due to low ridership – Early morning frequency on Route 5 Woodrow/South Fifth would be reduced from 40 to 50 minutes. Select trips on Route 935 Tech Ridge would be consolidated to improve efficiency. We have seen a strong correlation between gas prices and commuter ridership and will continue to monitor both closely. Select trips on Route 135 Dell Limited would be eliminated as a result of Route 935 changes. Route 499 Day Labor would be eliminated.

A critical component of the service change process is public involvement. Customer feedback helps Capital Metro fine-tune the service change package and ultimately improve service.

Click here for more information on all of the service change proposals, including details on how to provide feedback.

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In the transit business, one of the most common ways to evaluate how well a route is doing is by measuring its productivity. There are several ways to measure a route’s productivity, such as cost per rider, riders per mile, etc. One measure that we use often around here is riders per hour, which is the number of people that ride a route per hour of service provided. For example, if 30 passengers ride a route that operates for two hours, the productivity is 15 passengers per hour.

So, what are Capital Metro’s most productive MetroBus routes?

1) Route 1L/1M (39 passengers per hour) – Continuously ranks 1st or 2nd in terms of productivity, which is one of the reasons why Lamar Boulevard, Guadalupe Street and South Congress Avenue were selected as the alignment for our first MetroRapid route.
2) Route 300 (37.5 passengers per hour) – Connects North Lamar Transit Center and South Congress Transit Center and serves many ridership generators including MetroRail stations, Reagan High School, multiple HEB grocery stores, and a Walmart.
3) Route 20 (37.1 passengers per hour) – Serves the very busy and growing Riverside corridor, as well as Manor Road.
4) Route 331 (36.7 passengers per hour) – Operates between ACC Riverside and Westgate Mall, mostly along Oltorf. ACC Riverside and Travis High School are major ridership generators. When they are in session, Route 331 can outperform Route 1L/1M.
5) Route 325 (35 passengers per hour) – Connects the densely populated Rundberg corridor with two shopping areas: Northcross Mall and the Walmart Shopping Center at Rutherford. It also has the highest percentage of Spanish-speaking passengers by far (44%).
6) Route 7 (33.8 passengers per hour) – Experienced ridership growth after it was extended to the St. John’s neighborhood in August 2010. Also serves the Dove Springs area in southeast Austin.

Did you notice that half of the highest performing routes listed above are local routes serving downtown and the other half are crosstown routes bypassing downtown? This reflects people’s changing travel patterns. Not everyone works, shops, or seeks medical services in downtown anymore. The implementation of Capital Metro’s ServicePlan 2020 has done a good job of meeting these changing patterns and improving overall productivity on our bus routes.

Service planning doesn’t only pay attention to our most productive routes, we also monitor the least productive routes. We then evaluate ways to improve productivity including rerouting, restructuring with surrounding routes, changing frequency or hours of service. To get a better idea of how we evaluate routes and make changes, check out the recording of our Service Standards & Guidelines and Spring Service Analysis webinars.

See you on the bus.

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