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Archive for the ‘MetroRapid’ Category

Today marked the first day of the new MetroRapid service!

Vehicles started rolling out into service early this morning and we have over 200 employee volunteers at stations and onboard this week helping you navigate the new service.

MetroRapid’s new amenities:

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  • Frequent service
  • Fewer stops
  • New vehicles
  • Wi-Fi
  • Mobile app
  • Traffic priority lanes
  • Unique stations
  • 3-position bike rack
  • Traffic signal priority technology

As you prepare for tomorrow’s workday/school day commute, make sure you’re up-to-date on all the recent changes, effective today at Capital Metro:

- New MetroRapid service, Route 801

- New fare system

- Changes to some bus routes

- New mobile app

Check out some of today’s MetroRapid Day #1 action!

1st

1st MetroRapid vehicle rolls out into town

Cyclist tries out the new 3-bike rack

Cyclist tries out the new 3-bike rack

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One of the 200 volunteers out at MetroRapid stations this week

One of the 200 volunteers out at MetroRapid stations this week

Thank you for riding Capital Metro!

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new_passesFares for Capital Metro will be changing January 26 as we launch our new tiered fare system that will consist of three main service categories: Local, Premium and Commuter. At the same time we launch this new system you can expect to see a “new look” on passes, too. New fares go into effect Jan. 26. (more…)

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Photo of event attendees at City HallYesterday, Capital Metro participated in the 2013 White Cane Day with other sponsors and members of the Texas School for the Blind.

Photo of Capital Metro Accessibility Specialist Martin Kareithi accepting Mayor's AwardAccessibility Specialist Martin Kareithi accepted the mayor’s award on behalf of the agency, in support of the accessibility community and inviting attendees to join the team at Republic Square Park where Capital Metro had a MetroRapid vehicle staged for in-person tours.

In addition, festival goers were able to check out the adjacent Republic Square Station, a future stop along the MetroRapid route. Volunteers oriented fPhoto of MetroRapid vehicle arriving at stationolks around the station, discussing all the cool, new features available, including an announcement button that tells passengers audibly when the next vehicle will arrive.

The new MetroRapid service will launch in early 2014 along Route 801 North Lamar/South Congress.  It will feature new amenities, like real-time arrival information; shelters at every station with benches, lighting and a bike rack; technology to sync with stop lights, helping keep lights green as the vehicle passes through the intersection; and, free on board WiFi. In addition, the service will be fully ADA compliant with wheelchair securement areas equipped with companion seating and Braille ID bus numbers located at each rear door and at front wheel wells. For full details, visit capmetro.org/MetroRapid.

Questions or comments? We’re happy to discuss our accessible services or the new MetroRapid service, launching in 2014.

Photo on board MetroRapid

Photo of event at Republic Square Park

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A sneak peak at the new MetroRapid vehicle.

A sneak peak at the new MetroRapid vehicle.

It’s been said that great cities have great public transportation systems, and with the upcoming launch of MetroRapid, the booming Central Texas region will be one step closer to realizing that goal.

Capital Metro pulled back the curtain Thursday, allowing members of the media to get an up close and personal look at the new MetroRapid vehicles before they hit the streets in early 2014 (although you’ll be seeing some of the buses around town over the next few months for testing purposes).

“This is a service we’re going to be able to introduce to the community unlike any they’ve seen before in Central Texas,” Capital Metro President and CEO Linda S. Watson said. “This is such an exciting time for Capital Metro.”

Cap Metro President & CEO Linda Watson with a new MetroRapid vehicle.

Cap Metro President & CEO Linda Watson with a new MetroRapid vehicle.

(more…)

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Capital Metro has partnered with other transit agencies in the central Texas region, like the City of Austin, CAMPO and the Lone Star Rail District to create a plan for regional high-capacity transit.

What would that look like?

Imagine a series of components like urban rail, commuter rail (like MetroRail), Rapid service, and express lanes where all services support one another in a network, easing access throughout the region.

Sounds nice, right? Well, it looks even better. Check out this detailed vision map with all the system elements to help you share our vision for how to create a connected central Texas.

vision_map

(Download PDF version)

Now, you too can view the full details of the Project Connect transportation plan and partnership at ConnectCentralTexas.com.

But, wait there’s more!

Well, now that the vision has come together, the partners want your feedback. What do you think?

It’s your chance to share your thoughts at any of the following opportunities:

Tuesday, Feb. 19, 5 – 8 p.m. Seton Medical Center Hays (Cafeteria), 6001 Kyle Parkway, Kyle, TX.

Wednesday, Feb. 20, 11 a.m. – 1 p.m. Austin Energy (Assembly Room); 721 Barton Springs Road, Austin, TX.

Wednesday, Feb. 20, 5 – 8 p.m. Williamson Conference Center, 209 N. IH-35 Frontage Road, Round Rock, TX.

Tuesday, Feb. 26, 12 – 1 p.m. Webinar – Register online at ConnectCentralTexas.com/get-involved.

The Project Connect partners also invite the public to participate in an ongoing online discussion regarding the regional transit vision.

Reasonable modifications and equal access to communications are provided upon request.  Please call 512-369-6201 or email info@ConnectCentralTexas.com for more information.

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Tweet, Tweet!

For those of you who follow our Twitter activity (or may want to), you may have noticed our recent change of account names.

In the past, we have communicated to followers using two separate Twitter accounts: CapMetroNews and CapMetroRail. Having two accounts made sense leading up to the opening of MetroRail, but now it’s just sort of confusing. People tweet us with rail-related inquiries at CapMetroNews and with bus issues at CapMetroRail. Plus, having two accounts sometimes contributes to a delay in us responding.

Going into our new fiscal year in October 1, we wanted to use that date as a benchmark for turning over a new leaf in our Communications efforts – including Twitter.

Going into the future, we have changed the name of our CapMetroRail account to @CapMetroATX. This will be our one and only account where we’ll provide bus and rail service updates as well as relevant news and rider tips. Over the next two weeks we’ll phase-out our CapMetroNews account.

We know by following one sole account, you may get more info than before. So, how can you filter the info you get notifications about, if you want?

By using certain apps, you can make settings to only get notified of certain hashtags, versus receiving all our Tweets.

We’ll be operating via these hashtags:

#MetroRailAlert: for specific delay alerts on MetroRail

#MetroBusAlert: for all bus-related service alerts

So, for example, if you began following our rail account and only wish to continue receiving rail-related messages, set-up your account to send only messages including the #MetroRailAlert hashtag.

How to set specific alerts up? This useful YouTube video helps you use TweetDeck for setting-up hashtag notifications:

If you’re not into Tweet Deck, there’s also Boxcar for push notifications as well.

This change may take some getting used to, but it’s for the better — to provide improved communications and customer service. So, jump right it, follow us at www.twitter.com/CapMetroATX.

Tweet you soon!

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You may have heard about our MetroRapid groundbreaking yesterday…maybe you’ve also been one of the early birds to watch our new YouTube video…below:

But, do you know that Capital Metro has two Austin Film Festival badges to give away? It’s true! How can you snag one? Click here Our contest is ongoing until Sept. 30!

We want to see your transit-inspired artwork. It doesn’t have to be fancy or require an extreme amount of work. Think about what transit means to you…Where do you ride to? How many places have you been to on the bus? Where are you looking forward to riding MetroRail? Take a picture, Instagram it, draw something, sketch, doodle, crayon, stamp, collage, etc. Anyway you want.

Once you have your idea and have a creation, take a picture of it and upload to our Facebook contest page. Take this for example:

Here’s an example I of a picture I took on 9/11 of a bus, then added filters. Preface: I have no artistic talent to claim!

It’s that simple. Capture a transit moment and submit it. After we have some entries on our Facebook page, others will be able to vote on each photo. The earlier you submit, the more time you have to wrangle-in those votes!
Start now!

We’ll award the top two entries. Each of our winners gets one Austin Film Fest badge! Each badge is worth over $100 bucks.

Now, go onto our Facebook page and look for the green tab at the top and enter your art baby.

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In celebration of Capital Metro’s ridership increase over the past year, we will be partnering with Randolph Brooks Credit Union, Black Star Co-op and Midtown Commons in hosting our “You’re One in a Million” rider appreciation party on Aug. 10.

From October 2011 to June 2012, Capital Metro saw ridership increase by over one million trips from the previous time frame a year ago. Bus ridership increased by 3.9 percent, or roughly 898,000 trips and MetroRail ridership grew by over 49 percent, or roughly 133,000 trips. Total ridership is on pace to exceed 33 million passenger trips in 2012, with a projected increase to 34 million in 2013.  The increase in ridership is the direct result of streamlining and improving connectivity of routes throughout Capital Metro’s 522 square-mile service area, and also the dedication of area residents and visitors in choosing public transit.

All transit riders are invited on Friday! To thank passengers for riding, Capital Metro will hold customer celebration events at several MetroRail stations on August 10.

Early morning commuters at the Downtown, Howard, Lakeline and Leander stations will be treated to fresh donuts, hot coffee and “You’re One in a Million” buttons, courtesy of Randolph Brooks Credit Union.

Crestview Station will become party central from 4 p.m. to 7 p.m. with balloons, banners and a rousing welcome from local band Conjunto Los Pinkys and Friends as each train pulls in. Through a Capital Metro partnership with Black Star Co-op at Midtown Commons, all transit riders who present a valid Capital Metro pass or ticket will also receive $1.50 off any house beer. In addition to the fun atmosphere, various lucky passengers will be selected at random from arriving trains and buses to win 7-Day Capital Metro passes. Crestview Station is located at 6920 North Lamar Boulevard in Austin.

“This event is to show how much we appreciate our riders,” said Capital Metro President and CEO Linda S. Watson. “At Capital Metro we strive to provide dependable, beneficial transit options for the community; we will continue to build on our ridership success into the future as we look at more ways of extending transit throughout the region.”Crestview Station

Crestview Station symbolizes a central hub of transit within Capital Metro’s service area where MetroRail and our busiest bus routes combine; in the future it also will be a location on MetroRapid Lamar route.

Riders are strongly encouraged to ride transit to the event, since there will be no parking available at Midtown Commons. MetroRail riders can get off at the Crestview Station and bus riders can take routes 1L/1M, 101 to the celebration. Use our Trip Planner to get step-by-step directions for using Capital Metro routes.

Follow us on Twitter and Facebook for the latest news. See you there!

Details

Date: Friday, August 10, 2012

Location: Crestview Station, 6920 North Lamar Blvd.

Time: 4:00pm-7:00pm

Take your valid Capital Metro bus/rail ticket to Black Star Co-op on Aug. 10 to get $1.50 off house beer.

A special thanks to our partners:

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A vehicle very similar to what Capital Metro will use for our new MetroRapid service is making a stop in Austin on its way to the West Coast, and will be available for public viewing, TODAY, Tuesday, October 18 from noon to 6:30 PM, at the Downtown Station (located outside the Austin Convention Center on 4th St. between Neches & Trinity).  Stop by to see the next big thing for Austin transit! (see more pictures behind the jump)

Check out our new MetroRapid project website, too, to learn more about this high-tech mode of transportation.

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Learn more about MetroRapid

A conceptual design of an articulated 60-foot MetroRapid bus. The new service will include 22 sixty-foot buses and 18 forty-foot buses.

Capital Metro recently learned we will be receiving a total of about $37.6 million from the Federal Transit Administration to bring a new mode of transportation to Austin. Capital MetroRapid will be a swank, speedy bus service that uses technology to keep traffic lights green (or to turn a traffic light from red to green) to allow the bus to cruise along its route.

But what is it all about, and how does it work? We’ll answer those questions and many others during a one-hour free webinar tomorrow, from noon to 1 p.m. Register to attend here. Vice President of Planning Todd Hemingson and MetroRapid Project Manager Ken Cartwright will give an overview of the MetroRapid project, including the routes planned, the amenities onboard and at the boarding stations, next steps/timeline, etc. A full 25-30 minutes will be reserved for an interactive Q&A. Type your question into the webinar interface, and the presenters will answer as many as they can.

Get involved (from the convenience of your computer)! Register to attend the free interactive meeting.

 

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