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Archive for the ‘fares’ Category

new_passesFares for Capital Metro will be changing January 26 as we launch our new tiered fare system that will consist of three main service categories: Local, Premium and Commuter. At the same time we launch this new system you can expect to see a “new look” on passes, too. New fares go into effect Jan. 26. (more…)

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Capital Metro has several opportunities for YOU to get involved!

First week of September:

spring_banner

Full info online at: capmetro.org/Spring2014

Join us at meetings on September 3, 4 and 5 at several locations and times in our community to talk proposed changes to service for Spring 2014.

On September 6 we will host an online webinar at noon to give folks another opportunity to share their input.

September 16: public hearing with board of directors

Full details on upcoming meetings at capmetro.org/Spring2014.

Second week of September:

Fare-structure_web-banner_2

Full info online at: capmetro.org/FareChange

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Full info online at: capmetro.org/Budget2014

We have another round of public meetings the following week to talk about the proposed fare restructure and Fiscal Year 2014 Budget.

Join our online webinar September 9 and community meetings September 10 and 12.

Public hearing: September 16 (with Spring 2014 Service Changes)

A final opportunity for public comment will be on September 23, so don’t miss your chance to give us your input!

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We want to hear from you in the next two weeks!

As always we also accept any questions and comments to feedback@capmetro.org and at our online discussion forum at ideas.capmetro.org.

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Haul Pass logo

The countdown has begun. School’s almost out. Parent and teens, it’s time to get ready for summer.

Whether it’s time for volunteering, working summer jobs,  internships, taking summer courses; or it’s time for play–attending summer camp, participating in recreational sports or arts activities; or it’s time to chill–with a dip in the pool, relaxing with a good book, grabbing a bite to eat and hanging out with friends and family–Capital Metro can help get you to the places you want and need to go.

Let us introduce you to the Haul Pass, our new summer fare card for students 18 and under.

Front of Hall Pass fare card

Haul Pass Features:

  • UNLIMITED Bus & Rail rides
  • 1 pass lasts three summer months
  • Go Local discounts
  • Valid June 1 – August 31
  • A great value at $45 (for a $96 fare card)
Limited quantity sold for a limited time only, so get them while they last!
The Haul Pass is available online at www.capmetro.org/haulpass or at the Transit Store, 323 Congress Avenue.

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Capital Metro now offers a 100% FREE mobile app. It keeps your commute efficient with a Trip Planner, schedule times, service alerts and more–right at your fingertips!

Best of all, now you can purchase fares from the palm of your hand. That’s right! We’ve enabled this new feature TODAY. Now, you can take a sneak-peek of this fare purchasing feature and enjoy the full-capability of the Capital Metro app.

Use the Capital Metro app in FIVE EASY STEPS!

Step 1: Using your smartphone, easily locate the Capital Metro app by Bytemark in the App Store (http://ow.ly/eVh3u) or Google Play (http://ow.ly/eVh7a).

Look for some screen images that look like these:

Download the app for FREE!!

Step 2: Use this blue and green homescreen to navigate throughout the mobile app to reach: Schedules, Routes/Maps, Event info, Advisories and More Info.

Click the bottom row of the screen to navigate back to home, Buy Passes, Use Passes or change your profile settings.

Step 3: Buy Passes by clicking the shopping cart icon at the bottom, which will take you to this screen:

You will see the options to purchase either Local or Regional Passes. Tap the green plus circle to add the fare to your cart.

Step 4: Use Passes

When you are ready to board the bus or train and validate your fare, click the ticket icon at the bottom bar to Use Passes.

A screen like the one above will show up where you will see which passes you have available to validate. Simply tap on the pass you’d like to use and choose: “Use Selected Passes” at the bottom.

Tickets are available immediately after purchase, but once you activate your fare, the clock is ticking on the expiration date. Activate your fare just prior to boarding.

Step 5: As you are boarding, show the validate fare screen to the bus operator or train fare platform inspector. The validated screen will look like this:

The fare you have selected and amount will be shown on-screen along with the time and date of expiration. You bus operator or the fare inspector on your train may ask you to touch the screen as a security measure. Touching the screen will activate a visual change to the screen indicating a valid fare.

That’s it! Using the Capital Metro app is easy!

A few tips to keep in mind:

- The mobile app will only be available during a specific piloting phase until November 24.

- Capital Metro will not offer refunds for fares purchased via the app.

- Please call customer service for problems loading the app at (512) 474-1200 available: M-F 7 a.m. to 8 p.m., Saturday 8 a.m. – 5 p.m., Sunday 8 a.m. – 5 p.m.

- If you have more questions check out our app FAQ section.

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As a public transit agency, we know you want to keep up with what’s going on at Capital Metro. From service changes to our budget–we want to keep you in the know.

Recently, we worked on our new budget. On Monday, September 24, 2012, the Capital Metro board of directors adopted a $274.5 million project and operating budget for Fiscal Y2013, which takes effect Oct. 1, 2012. The budget was approved in a unanimous vote, which went into effect this month.

In our continued efforts in maintaining financial transparency online, we updated our website with the latest budget information available. View all the in’s-and-out’s of the new budget at capmetro.org/budget2013 or download the full version here.

What you’ll find online:

- The approved 2013 Budget, available for download

- A breakdown of where our budget goes

- Charts of revenue and operating expenditures

- Past annual and monthly budget reports

The FY2013 budget was balanced without reducing service levels or increasing fares, and allows us to continue building our reserves, which will keep us strong and financially stable in the years to come.

The $274.5 million FY2013 budget consists of a:

  • $193.9 million operating budget, and
  • $64.3 million capital budget, and
  • $16.2 million to fund interlocal agreements and other expenses.

As a result of both board and public feedback, $250,000 in additional funding was added to the Basic Transportation Needs Fund, which provides financial support to organizations such as One Voice Central Texas to assist low-income transit-dependent riders, along with an additional $482,235 for the Bus Stop Accessibility Improvement Project (bringing the total commitment for the project to $2,478,130).

“We’ve made much progress during the last few years to strengthen our financial position and enhance our business practices. We’ve changed our labor structure, made bus service more efficient and adopted rigorous financial policies, all in an effort to improve the way we do business,” said Capital Metro President/CEO Linda Watson.

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