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metrorapid-3videoAug. 18, 2014 – Capital Metro is putting the final touches on its new MetroRapid 803 service as it prepares for the official launch on Sunday, Aug. 24. The new route will offer riders frequent service along Burnet, Guadalupe, Lavaca and South Lamar, from The Domain to Westgate Mall via UT and downtown. The service will be introduced as a part of the agency’s Fall Service Changes.

Service will run weekdays from 5 a.m. to 12:30 a.m., Saturdays from 6 a.m. to 12:30 a.m. and Sundays from 7 a.m. to 10:30 p.m.

 

The new 15-mile route will make stops at 34 new stations, and 12 existing ones shared with Route 801 in downtown Austin along the Guadalupe and Lavaca corridors. All MetroRapid stations have real-time digital signage that show arrival times of the next two vehicles, canopies, bench seating and lighting.

Riders will be able to access many well-known destinations when service begins, including the UT Research Campus (JJ Pickle), The Domain, Central Market North, Seton Medical Center, the museum district, ACC Rio Grande, downtown Austin, the University of Texas main campus, the State Capitol, Barton Springs/Zach Scott Theater, Seaholm, Alamo Drafthouse Lamar Square and Westgate Mall.

 

home-page-banner.v2MetroRapid Route 803 will offer the same features and benefits as the current MetroRapid Route 801 service, including:

 

- Increased frequency

- New vehicles

- Free onboard Wi-Fi

- Mobile App

- Transit Priority Lanes

- Unique Stations

- 3-position Bike Racks

- Traffic Signal Priority

A single ride on MetroRapid costs $1.50. Riders can also choose to purchase a Day Pass for $3.00, 7-Day Pass for $13.50 or 31-Day Pass for $49.50. UT and ACC students and staff, and also city of Austin employees, ride for free with valid ID due to existing partnerships with Capital Metro.

 

More information about MetroRapid can be found at capmetro.org/metrorapid, on Facebook at facebook.com/capitalmetro and Twitter attwitter.com/CapMetroATX. Riders can also sign up on the agency’s website to receive email alerts about Capital Metro service.

 

 

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Cap Metro President/CEO Linda S. Watson (right), Austin City Councilman Chris Riley (center) & Bike Austin Executive Director Tom Wald (left)

Cap Metro President/CEO Linda S. Watson (right), Austin City Councilman Chris Riley (center) & Bike Austin Executive Director Tom Wald (left)

The evolution of Capital Metro’s commitment to a walkable, bicycle-friendly, connected region continued Friday, August 02, 2013 as the urban trail connecting Crestview and Highland stations officially opened. The nearly one-mile long trail, created in conjunction with the City of Austin, connects transit hubs, businesses and the forthcoming Austin Community College (ACC) Highland Campus.

“The Crestview/Highland trail is really about connections and Capital Metro has been working hard to develop a comprehensive regional system, through efforts like Project Connect, to address the needs of a growing region,” said President/CEO Linda S. Watson. “Providing sustainable, safer transportation options like this trail extend the reach of the transit system and encourage healthy habits that will improve the quality of our communities. It also means we can offer more choices for people to get out of traffic and navigate the community in other ways.”

Joined by partners including the City of Austin, who displayed a demo of the forthcoming bike share program, Bike Austin, Bike Texas and CAMPO, the event showcased the best of what collaboration can do to create meaningful, useful solutions for everyone.

Also attending the trail opening were the Texas Rollergirls (who have their season-ending bout on August 10th. If you take Cap Metro to the Austin Convention Center for the finale, you can still receive $5 off at the door), Movability Austin, and Commute Solutions. Additionally, the Mexic-Arte Museum and Creative Action contributed with “art bikes” to help celebrate.

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Capital Metro has partnered with the Austin Police Department, The City of Austin and BeKindtoCyclists.org this month to promote bicycle safety during National Bike Month.

We’re sharing this bike safety video with our bus operators. Take a look below and keep these tips in mind for those (rare) occasions when you drive versus taking Capital Metro.

Commuting cyclist? Check out our bike+transit safety tips:

  • Always approach the bus from the curb. Never ride around to the front of a bus from the street side.
  • Please don’t wait in the street with your bike as the bus approaches.
  • Before stepping in front of the bus to load your bike, make eye contact with the bus operator.
  • Always load and unload your bicycle directly in front of the bus, or from the curb.
  • After unloading your bike, never cross in front of the bus! Wait until it has left the stop.

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Tweet, Tweet!

For those of you who follow our Twitter activity (or may want to), you may have noticed our recent change of account names.

In the past, we have communicated to followers using two separate Twitter accounts: CapMetroNews and CapMetroRail. Having two accounts made sense leading up to the opening of MetroRail, but now it’s just sort of confusing. People tweet us with rail-related inquiries at CapMetroNews and with bus issues at CapMetroRail. Plus, having two accounts sometimes contributes to a delay in us responding.

Going into our new fiscal year in October 1, we wanted to use that date as a benchmark for turning over a new leaf in our Communications efforts — including Twitter.

Going into the future, we have changed the name of our CapMetroRail account to @CapMetroATX. This will be our one and only account where we’ll provide bus and rail service updates as well as relevant news and rider tips. Over the next two weeks we’ll phase-out our CapMetroNews account.

We know by following one sole account, you may get more info than before. So, how can you filter the info you get notifications about, if you want?

By using certain apps, you can make settings to only get notified of certain hashtags, versus receiving all our Tweets.

We’ll be operating via these hashtags:

#MetroRailAlert: for specific delay alerts on MetroRail

#MetroBusAlert: for all bus-related service alerts

So, for example, if you began following our rail account and only wish to continue receiving rail-related messages, set-up your account to send only messages including the #MetroRailAlert hashtag.

How to set specific alerts up? This useful YouTube video helps you use TweetDeck for setting-up hashtag notifications:

If you’re not into Tweet Deck, there’s also Boxcar for push notifications as well.

This change may take some getting used to, but it’s for the better — to provide improved communications and customer service. So, jump right it, follow us at www.twitter.com/CapMetroATX.

Tweet you soon!

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Capital Metro is testing the feasibility and safety of bus bike racks that hold 3 bikes each. Starting today, ten brand new 35’ buses will be traveling on Routes 338 (Westgate) and 325 (Rundberg) equipped with 3-bike racks.  They are the first of 3 route-pairs that will test the 3-bike racks over the next 6 weeks, from September 10 through October 21.  Capital Metro currently uses 2-bike racks on all its 35’ and 40’ buses and is evaluating the use of the 3-bike racks for future new buses, and perhaps retrofitting part of the system.

Capital Metro Board Member and Austin City Councilman Chris Riley advocated for the pilot to explore options for accommodating more cyclists on board transit. We’ll keep you posted how the test goes.

The 3-bike racks will be used on 2 routes for 2 weeks each to get an idea of their impact for bike transport on the buses. These routes are considered to have the most potential benefit from these racks, and focusing on only 2 routes at a time will allow most if not all buses on that route to be consistently equipped with the 3 bike racks.   After the 6 weeks period, the 3-bike racks will stay in the system on less specified routes.

We will be surveying the drivers and asking for comments from cyclist/users as well to gain input through this period.   Check out the new racks and give us a holler at feedback@capmetro.org.

The three bike racks will be deployed on the following routes during these dates:

September 10 through September 23

Route 338 – Lamar/45th

Route 325 — Ohlen

September 24 through October 7

Route 10 – South 1st/Red River

Route 3 – Burnet/Manchaca

October 8 through October 21

Route 30 – Barton Springs

Route 21/22 — Chicon/Exposition

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Today the new Capital Metro bike shelters, MetroBike, were featured in a very positive Austin American-Statesman editorial “Capital Metro’s rail service welcomes cyclists.”

Here is an excerpt of the article: “The last thing most Capital Metro rail commuters want to see during morning or evening rush hours is a passenger boarding with a bicycle in tow. A single commuter who brings along a bicycle on the MetroRail takes the space of four people. When it’s standing-room only, as most trains are during peak hours, bicycles have had to yield…Bike shelters by themselves won’t address the Austin area’s growing demand for transportation alternatives. But they help expand options, and that is a good thing.

Capital Metro will be holding the MetroBike Grand Opening this Friday, Aug. 24, 2012, at 9:15 a.m. at the Kramer Station. We’ll be offering tours of the MetroBike shelter, guest speakers, and refreshments. Join us! Visit our MetroBike webpage for more details: http://www.capmetro.org/metrobike/.

To read the full Austin American-Statesman article, visit: http://ow.ly/d9CCS

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You love your effortless, on-time ride with MetroRail, but we know you have another sweet ride of the two-wheel variety. Now we want to show your bike some love, too, with our new MetroBike Shelter at Kramer Station opening  August 6, 2012.

MetroBike Cards will be available for purchase online only beginning today. Sale of MetroBike Cards will initially be limited to the first 50 customers.  Register and purchase at: www.capmetro.org/metrobike/

At Kramer Station, cyclists getting on/off the train will be able to pick-up/leave their bike at the destination stop in a secure sheltered area to ride to/from the train.  The new service will provide a safe, convenient choice for some cyclists that will reduce crowding on the trains.

Security is enhanced by a fully-enclosed, double wire mesh shelter, allowing for full visibility of its contents, with member-only entry requiring a MetroBike card.  This is combined with the use of your personal lock that secures your bike onto a standard inverted-U rack located inside the shelter. Learn more and purchase.

MetroBike Shelter is at your service when:

  • You don’t feel like standing with your bike on the train.
  • You need more space (one person with a bike takes the space of four people standing).
  • You know it’s going to be too packed to board with your bike.
  • You don’t want to leave your bike out in the rain.
  • You just don’t feel like lugging your two-wheeled baby all the way home.

MetroBike Shelter features include:

  • Secured, limited card key access using a MetroBike Card.
  • Fully enclosed bike parking for up to 24 bikes.
  • 24-hour access, lighting, camera surveillance.
  • Sitting area for changing shoes, etc.
  • Repair rack for minor bike repairs.
  • Double wire, fully enclosed cage with a metal roof.

The MetroBike card is a coded plastic card, available ONLINE ONLY with registration at a discounted, limited-time-only introductory pricing of $30/year.

This is a new service. More MetroBike shelters are planned for 2013-14, and the MetroBike card will provide entry to all shelters as they open.

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